topic Re: Call Answer is not working in Home phone

Call Answer is not working

Roni — Tue, 12 Dec 2023 15:46:31 GMT

My call answering service isn’t working.

Re: Call Answer is not working

WelshTerrier — Tue, 12 Dec 2023 15:52:16 GMT

Have you checked to see if it is activated in MyBell?

Log in to your MyBell account with your web browser. Scroll down My Services. Select > Home phone. Select > Manage My package. Select > Home phone Choice. Select > Continue on the bottom of the page. This will take you to a Select Features screen. The features you currently have will be visibly selected. If it is not selected, you will need to do so. You can add or remove features by > checking or unchecking the feature. Follow the prompts. Selecting > No thanks. When finished, Select > Continue once again on the bottom of the page. Select > Continue once again to bypass Long Distance. Select > Contnue once again to review your change. Follow the prompts to confirm the change if you made any. If not , then back out and cancel.

If this does not resolve your issue, then you may need to contact Bell Home phone tech support to verify the feature & have it reactivated on your home phone line. You can reach them at: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device

Take care.

Voicemail ringing busy

Aptic — Tue, 30 Jan 2024 20:43:00 GMT

My voicemail on my home phone worked fine until today. When I dial *98 it just rings busy. When someone calls my phone now it just keeps ringing and doesn't go to voicemail.

Re: Voicemail ringing busy

WelshTerrier — Tue, 30 Jan 2024 21:42:12 GMT

Let’s have a look and see if this feature has been removed in error or if there is another Home phone line problem.

Take care & let me know if this resolves your problem.

Re: Voicemail ringing busy

Aptic — Tue, 30 Jan 2024 21:51:54 GMT

Yes. thank you for your help.

Home phone voicemail no longer works

Magnus — Thu, 02 May 2024 11:30:05 GMT

After an upgrade to my TV and Internet, my home phone voicemail no longer works and after 3 rings it stops ringing.

Re: Home phone voicemail no longer works

BellPatricia — Mon, 06 May 2024 13:34:21 GMT

Hi there @Magnus

Thank you for your post and welcome to the Bell Community.

We are checking in to see if you have been able to review the thread above, and if you can confirm that you do subscribe to Call Answer?

If you are subscribed to Call Answer, we recommend that you check to make sure it is set up on your line. For more information please take a look at our support article: How to use Call Answer (voicemail) on my Bell Home phone.

Keep us posted, and let the Community know if you are still having trouble.

- Patricia

Re: Call Answer is not working

momriv — Thu, 06 Nov 2025 22:09:47 GMT

It was working fine I don't know if I did something star 98 does work I can listen to my saved messages I've done star 92 it is not a new voicemail activation it's an existing one.

Re: Call Answer is not working

WelshTerrier — Fri, 07 Nov 2025 11:22:52 GMT

Good Day.

Have you made changes in your home phone? New phone? Setting changes?

Do you have Bell Call Answer as well as a portable phone system that can answer your calls? If so, make sure it is programmed to answer at least 2-3 rings after your answering system or turn off Call Answer by dialing *93.

If you have a portable phone answering system, please verify your settings. Select > Menu on your handset & scroll through the "Settings & the Initial setup" & adjust accordingly.

To have Call Answer take messages when your line is busy:

Dial * 90 to turn it on.
Dial * 91 to turn it off.

To have Call Answer take messages when you don’t answer:

Dial * 92 to turn it on.
Dial * 93 to turn it off.

If your Call Answer doesn’t pick up, it may not be set to take messages:

To reactivate Call Answer to take messages when you don’t answer, dial *92.
To reactivate Call Answer to take messages when your line is busy, dial *90.
You will hear a confirmation beep followed by the dial tone to let you know the change was made.

How to use Call Answer on my Bell Home phone : What is Call Answer?

If the problem persists, please call Bell Home phone tech support: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device.

Let us know if we can provide you with additional assistance.

Take care.

Call Answer is not working

Nadster — Fri, 10 Apr 2026 14:05:30 GMT

My answering machine is no longer recording messages. When I call to leave a message the machine says there is no more space available to leave a message. There are no saved messages. I purchased a new answering machine as I thought there may be a problem with that. I get the same message when calling

Re: Call Answer is not working

WelshTerrier — Fri, 10 Apr 2026 14:37:59 GMT

Good Day & Welcome.

Can you please provide us with further information? Do you have Bell Call Answer as well as a portable phone system that can answer your calls? Can you please confirm that this feature has been selected as part of your Home phone package and features?

If you have Call Answer, make sure it is programmed to answer at least 2-3 rings after your answering system or turn off Call Answer by dialing *93.

If you have a portable phone answering system, please verify your settings. Select > Menu on your handset & scroll through the "Settings & the Initial setup" & adjust accordingly.

I can only speculate that there is conflict with the settings on your home answering machine and Bell's Call Answer.

I suspect that when you are making a test call to your home number to leave a message, Bell's Call Answer is taking the call. "No more space" suggests to me that your Bell mailbox is full.

Please check out the instructions include in this weblink:

How to use Call Answer on my Bell Home phone : What is Call Answer?

If the problem persists, please call Bell Home phone tech support: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device.

Let us know if we can provide you with additional assistance.

Take care.