topic Buzz on my Home Phone in Home phone

Buzz on my Home Phone

Luciennet — Sat, 29 Aug 2026 18:25:02 GMT

As we have not transferred to Fibre, reason being we have sveral outlets in different rooms of our hime nd we understand when we go to Fibre those outlets do not work anymore.

Give us a solution to that before we go over to Fibre.

Buzz on my Home Phone

barcovan — Sat, 29 Aug 2026 20:46:55 GMT

We have a landline home phone at our cottage. For some time now we have had a buzz on the line which makes it difficult to have a conversation.

We have disconnected all devices connected to phone jacks in the house which is a new build with new wiring as of May 2020.

We have opened the Customer Access portion of the the Bell box attached to the house and plugged our basic rotary dial phone into that jack. The same buzz is there.

What can we do ?

Re: Buzz on my Home Phone

WelshTerrier — Sun, 30 Aug 2026 10:54:22 GMT

Good Day & Welcome @barcovan

Thank you for posting your question.

Noise and static on your phone line can be caused by any number of external factors beyond the demarcation point to your home.

Weather conditions - adverse weather, moisture in the cable coming into the house, defective telephone line protector, lightning strike, etc.
Corrosion - external service wire age, a damage cable, wear and tear of the service wire covering, burn protector carbons, loose connections, abrasions, etc.
External electrical interference - Power lines, etc.
External damage related to trees, wet or damage cables, storms, etc.

You mentioned all of the troubleshooting steps you have taken to resolve this problem & from what you describe, the buzz has not disappeared.

It is now time for you to call Bell Repair Service. Please call: 611 or contact Bell Home phone Tech Support by calling: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device.

Let the Community know if you need help with anything else.

Take care

Re: Buzz on my Home Phone

WelshTerrier — Sun, 30 Aug 2026 10:53:54 GMT

Good Day & Welcome @Luciennet

Thank you for posting your question.

It is somewhat difficult to answer your question without being there to see what needs to be done. An onsite Bell tech is best qualified to answer this question at the time of the changeover from copper to fibre.

For all of the phones to work, the "telephone line" for all of the "phone jacks" must connect to the back of the modem. It is next to impossible to tell you how your existing wiring is running throughout your home.

The phones should be able to stay where they are. The wiring for all of the jacks must be redirected & end up going to the modem, one way or the other!

Where possible, a Bell technician will disconnect your house wiring from the outside copper network and feed the home phone signal from your new Fibe modem directly into your existing in-home telephone jack wiring.

All your wall jacks are usually wired in a loop or daisy-chain, meaning plugging the main feed into the modem makes the rest of the connected jacks' work.

Your existing jacks must loop back to your modem. The technician will establish a demarcation point between your wiring & the telephone port on the back of the modem.

The technician will connect a cable from the demarcation point into the back of your Bell Giga Hub or Home Hub modem.

Your existing wall jacks throughout the house will stay active and will now carry the digital phone signal.

If he cannot connect to your jacks at the demarcation point, it would be your choice, decision & possible expense if you choose to rewire your home.

It may not come to this but that is all I can tell you without seeing this with my own eyes!

Take care.