topic Fibe TV Only Recording 10 Minutes of Programs in TV & Streaming

Fibe TV Only Recording 10 Minutes of Programs

JJ Hunsecker — Tue, 11 Jun 2024 00:53:48 GMT

Ever since a one-week outage of Bell Internet and Fibe TV (yes, the nodes were being powered by running trucks!) our Bell PVR is only recording 10 minutes at the beginning of regularly scheduled recorded programs--no settings were changed.

I've tried tweaking the settings but the issue persists. Anyone else ever experience this?

Re: Fibe TV Only Recording 10 Minutes of Programs

WelshTerrier — Tue, 11 Jun 2024 11:30:55 GMT

Good Day & Welcome to the Bell Community Forum.

This is a community peer-to-peer forum. As such, we do not have access to your account & billing information. Can you shrae some further details with us:

What is the model number of your PVR? Which Fibe TV subscription plan? Which model of Home Hub or Giga Hub modem is installed? Have you rebooted your modem recently?

Have you recently powered off your receiver in its entirety by unplugging it from the power source? If not please do so? Are you experiecing any other Fibe TV viewing issues other than pvr recordings. Are there any errors showing up on your modem?

Have you tried any trouble shooting tools? E.g. Virtual repair tool, etc.

Fibe TV: troubleshooting tools, virtual repair tool and support (bell.ca)

Please run the Virtual Repair Tool. Go to Virtual repair .

If this does not resolve your problem, you will need to contact Bell Fibe TV Tech Support to report this issue. Please call: 1 866 797-8686

Let us know if we can provide you with further assistance.

Take care.

Re: Fibe TV Only Recording 10 Minutes of Programs

BellNick — Thu, 13 Jun 2024 16:03:25 GMT

Hi there @JJ Hunsecker
Thank you for your post and welcome to the Community.
We wanted to check in to see if you're still experiencing this issue? If so, we would recommend rebooting your equipment as @WelshTerrier suggested.
Looking forward to hearing back how that goes.