topic Re: Does VIP5662W work with Giga Hub and Fibe 1.5 in TV & Streaming

Does VIP5662W work with Giga Hub and Fibe 1.5

llccb — Fri, 12 Jul 2024 16:33:35 GMT

We have the Giga Hub with VIP5662W and are in the process of switching to Fibe 1.5

They sent us a package with a new Giga Hub and a Cloud PVR

Can we use the VIP5662W with Fibe 1.5 ?

Re: Does VIP5662W work with Giga Hub and Fibe 1.5

WelshTerrier — Fri, 12 Jul 2024 22:20:47 GMT

Good Day.

Yes. The Giga Hub is compatible with Fibe 1.5. The VIP5662W is also compatible with the Giga Hub.

I do not have the VIP7802 Fibe TV Cloud PVR. It is compatible with the Giga Hub & Fibe Internet.

Take care.

Re: Does VIP5662W work with Giga Hub and Fibe 1.5

BellPatricia — Sat, 13 Jul 2024 15:17:37 GMT

Hi there @llccb
Thank you for your post and welcome to the Bell Community.
When you upgrade to the Cloud PVR service you are not able to use the VIP5662 and the Fibe TV Box (Cloud PVR service) together. The VIP5662 will need to be returned to Bell if it is on a rental plan.
If you have any further questions, please do not hesitate to reach out.

- Patricia

Re: Does VIP5662W work with Giga Hub and Fibe 1.5

llccb — Thu, 18 Jul 2024 17:42:35 GMT

I do not want to use the Cloud PVR I only want to use the VIP5662W

Re: Does VIP5662W work with Giga Hub and Fibe 1.5

BellPatricia — Fri, 19 Jul 2024 14:48:11 GMT

Hi there @llccb

Thank you for your reply.

Once your TV service has been upgraded, swapping the Fibe TV Box (VIP 7802) for an older PVR is not possible.

Have a nice day 🙂

- Patricia