topic Re: Fibe TV App Chromecast Freezes in TV & Streaming

Fibe TV App Chromecast Freezes

Cricket-Jen — Thu, 17 Oct 2024 14:26:02 GMT

When I cast the Fibe TV app via Chromecast to my TV via my iPad, certain channels buffer/freeze. It only happens for certain channels and only when casting. I can watch the channels on my iPad without issue, but as soon as I cast, it freezes. Again it is only certain channels. I have rebooted everything, they are on the same Internet. I have tried using another iPad and the same happens with the same few channels. This is recent, as before everything worked.
Anybody have any ideas?

Re: Fibe TV App Chromecast Freezes

BellNick — Sat, 19 Oct 2024 20:47:12 GMT

Hi there @Cricket-Jen
Thank you for your post and welcome to the Community.
Are you able to share which Chromecast model you have?
Which modem model and package do you subscribe to?
Can you share which television service you subscribe to (Satellite, Fibe, Fibe TV app)?
Can you share which channels this is happening on?
Is your Fibe TV app and mobile device up to date?
Looking forward to hearing back.

Re: Fibe TV App Chromecast Freezes

Cricket-Jen — Sun, 20 Oct 2024 00:41:39 GMT

Third gen Chromecast. Hub 3000, Bell Fibe with the Fibe Tv App. All software is up to date. The stations are CTV Comedy, Comedy W and CTV Drama tried both SD and HD. 10 PM they were working, 8AM next day not working. Tried rebooting everything, modem, Chromecast and iPad. Nothing and I gave up. I did randomly check to see if it was working then the day, just started working again. Now I could watch the stations on the iPad, I just couldn’t cast them. ¯\_(ツ)_/¯

Re: Fibe TV App Chromecast Freezes

BellNick — Tue, 22 Oct 2024 15:04:32 GMT

Hi there @Cricket-Jen
Just to clarify, are you still experiencing issues and are unable to cast your Fibe TV app to your television on the CTV Comedy, Comedy W and CTV Drama channels?

Re: Fibe TV App Chromecast Freezes

Cricket-Jen — Tue, 22 Oct 2024 15:24:02 GMT

It has improved a lot, it freezes only after 3-4 hours (left it on for a long time). If I cancel the cast and then recast it works. So I would consider it resolved.