topic Re: Receiver 6400 in TV & Streaming

Satellite receiver 6400 no working - message says "not enough satellites"

May50 — Tue, 19 Nov 2024 14:07:08 GMT

TV with 6400 receiver does not come on. Tried a test but received a message that not enough satellites. Was working yesterday but today not. Our other receiver 9500 working ok. What should I do to get help.

Re: Receiver 6400

WelshTerrier — Sat, 16 Nov 2024 13:27:38 GMT

Good Day.

This is often a cabling issue. Check your cables & replace if necessary. Either the wrong type of cable (i.e. not RG6) or a bad (or improperly installed) connector can cause this problem.

Try removing all of the cables. Remove ALL inputs, run Check Switch, it will fail. Then reconnect all of your cables & try running the Check Switch once again.

If your problem continues, you may need a tech visit to check out your LNB & dish.

To reach Bell Satellite TV tech support, please call: 1 888 759-3474

Take care.

Re: Receiver 6400

BellNick — Mon, 18 Nov 2024 23:07:50 GMT

Hi there @May50
Thank you for your post and welcome to the Community.
Are you still experiencing issues with your receiver and if so, are you able to share a picture of the error you are receiving and what troubleshooting attempts you've tried?
Looking forward to hearing back.