VIP7802 Voice command bringing me to wrong channel

GaryC — Wed, 04 Dec 2024 19:24:06 GMT

This update is broken and frankly .s. I can no longer use my voice assist. If I call for "change to CityTV" it brings me to CityTV Montreal to which I am not subscriber. I LIVE IN TORONTO!! It was working prior to this update. I've checked the geolocation and it is done via WiFi to the Bell modem/router, so my IP address should read Toronto. It also acts like the Bell App not and not like the TV box it's supposed to be. God.. why try to fix something that isn't broken?!!

Re: VIP7802 Voice command bringing me to wrong channel

BellNick — Wed, 04 Dec 2024 19:25:33 GMT

Hi there @GaryC
Thank you for bringing this to our attention. Our team was able to replicate the issue and it will be investigated. Once we have further information to provide we will update the thread.

topic Re: VIP7802 Voice command bringing me to wrong channel in TV & Streaming

VIP7802 Voice command bringing me to wrong channel

Re: VIP7802 Voice command bringing me to wrong channel