topic Re: Vip7802 cloud pvr starting screen in TV & Streaming

How to auto tune into last channel when turning on Fibe receiver

NewReno — Tue, 02 Apr 2024 14:04:10 GMT

Is there a setting for getting the last channel viewed automatically when turning Bell Fibe on?

Re: Last channel when turning on

NewGuy — Tue, 02 Apr 2024 01:01:46 GMT

What kind of box are you using?

There is no specific setting on the Android box that I can find...it just does that behavior by default.

Re: Last channel when turning on

WelshTerrier — Tue, 02 Apr 2024 10:34:13 GMT

Good Day.

Fibe TV will revert to the last channel viewed when you turn the receiver on.

If you have more than one receiver or box, when they are powered on, the viewing channel that comes up on your screen will also be the last channel viewed on that specific receiver or box. It may not be the same channel that you were watching on another TV unless of course it is the same channel you watched last time on that TV.

There is an additional last button channel feature on remotes for the VIP5662 HD PVR & the 2502 wireless receiver. This will also take you to the last 5 channels viewed.

As is the case with everything in life, there may be some exceptions or anomalies.

Thank you for posting your question.

Take care.

Re: How to auto tune into last channel when turning on Fibe receiver

NewReno — Thu, 04 Apr 2024 12:02:10 GMT

Hi,

It doesn't go on the last channel if you were last on Netflix. That is why I was having the problem.

Re: How to auto tune into last channel when turning on Fibe receiver

WelshTerrier — Thu, 04 Apr 2024 16:32:07 GMT

Good Day.

Which receiver & device are you using to access Netflix? VIP5662 HD PVR or VIP 7802 Fibe Box Are accessing Netflix using an App or from a 3rd party equipment? Bell Streamer?

As I mentioned in my earlier reply, there may be some exceptions or anomalies. Life is like that. Today is not yesterday & it is certainly not tomorrow. There is no hard & fast rule that will cover every specific example that can be raised.

The Netflix app is only available on some Fibe TV HD receivers & boxes. It is still available as a channel & as an App on the VIP5662. If you select Channel 1311, you will need to login & store your Netflix credentials. If you select it in Apps, it will not be a last channel. If you can select it as channel in the Guide, it will show up as one of your last 5 channels previously selected & stored. You will be able to go back in to Netflix. Your login information will be stored & you will receive a couple of notification that you must approve in order to move forward after your channel selection.

It is also available as an app on the VIP 7802 & on the Bell Streamer. It is also supported on third party equipment such as Firestick, Chromecast or Apple TV.

If it is not a channel selection, then you can not go back & select Netflix as a last channel.

Thank you for posting your comment.

Take care.

Re: How to auto tune into last channel when turning on Fibe receiver

AlexS — Thu, 11 Apr 2024 03:44:02 GMT

You can try to set up some automated procedures with another android device.

7802 receiver turns on to Home screen

Turnstone — Sat, 20 Jul 2024 14:11:49 GMT

We had three 7802 receivers installed a week ago and for the first few days they worked fine. Then one day when I turned it on the screen showed the Home screen instead of the last channel I'd been watching. I was on the phone for 45 mins with Bell, rebooting the box and then doing a factory reset but nothing worked. They said it must be the receiver so they're sending out a new one. Now I've discovered all three receivers are doing the same thing, so replacing that one receiver probably won't fix it. Is there a setting somewhere that will let the tv turn on to the last channel watched? I've read the posts that say it's set up to do that automatically, and it worked that way for a few days, but now it doesn't. It always goes directly to the home screen.

Re: 7802 receiver turns on to Home screen

WelshTerrier — Sat, 20 Jul 2024 17:04:51 GMT

Good Day.

The Bell Community Forum is a peer-to-peer site. As such we do not have access to your account & equipment records.

Fibe TV will revert to the last channel viewed when you turn the receiver on. There is no setting per se to turn this feature on or off.

There will always be some exceptions or anomalies to what I said earlier. For example, Netflix is an app and can also be a channel (1311) on some receivers. If you are watching an app on one, you can continue on another as long s your credentials are stored for Netflix. It will not take you back to where you were. Netflix does that for you. Apps are not last channel. They can be if they are a channel. If is a channel, then it will be your last channel as long as it not been selected as an app

Are all of your receivers VIP7802 or would you also have Bell Streamers? Are you experiencing this issue with all three receivers & remotes? Have you by chance interchanged one of your remote with another one that is matched to one of the other receivers & tv's?

Selecting On demand is another example of last channel not necessarily returning to where you were on one receiver & accessing the same program on a different receiver.

I do not believe you have any problem with your receivers. It may be something so simple as understanding how Fibe TV & your receivers inner act with each other.

Fibe TV Voice Remote: Complete List of How-tos and Tutorials from Bell

Guide-to-your-FIBE-TV-Box.pdf (bell.ca)

Take care.

Re: 7802 receiver turns on to Home screen

Turnstone — Sun, 21 Jul 2024 22:27:44 GMT

Thank you for replying. Yes, all our receivers are VIP 7802. No streamer. The same thing is happening on all three receivers. The remotes are all used only with the tv they're paired with and haven't been switched. I've read all the instructions and help articles I can find and nothing refers to this problem. I was on the phone with Bell for 45 mins and they were unable to find a reason for it, or any way to fix it. Everything I read says when I turn the tv on it will automatically go to the last channel I was watching. And it did that for the first few days after installation, but then it started going directly to the Home page no matter what channel I was watching. If I watch CTV or any other channel all evening and turn it off on that channel, it still turns on to the Home page. Always the Home page. I'm not sure what to do next.

Re: 7802 receiver turns on to Home screen

Jazzeyman — Sun, 04 Aug 2024 20:48:39 GMT

Out of curiousity, what software version is your VIP7802 running?

Settings - Device Settings - Device Preferences - About. Is the version 10 or 11?

Setting a Fibe pvr start channel

LearningToKnow — Sat, 12 Oct 2024 22:57:46 GMT

Is there a way to set a Fibe pvr to turn on to a specific channel, e.g. CNN? I've searched Bell support and the internet and have not been able to find an answer. Thank you

Re: Setting a Fibe pvr start channel

WelshTerrier — Sun, 13 Oct 2024 14:17:19 GMT

Good Day.

There is no setting perse to turn on a specific channel at startup. When you turn your Fibe TV pvr on, it will return to the last channel you were viewing when you turn it off. This may or may not be the specific channel that you wish to watch.

Thank you for posting question.

Take care.

Re: Setting a Fibe pvr start channel

LearningToKnow — Sun, 13 Oct 2024 16:25:03 GMT

Thank you for this. I do think it's good to have that information here. The longer story is that I have used a programmable remote for years so it's never been an issue for me. I was helping another Fibe customer set up favourites etc. and the question came up.

Vip7802 cloud pvr starting screen

Esum — Tue, 29 Oct 2024 21:16:57 GMT

In the past with the older Fibe tv pvr.. You can press the power button and it'll start up at its last known channel, but now with this new Fibe cloud pvr.. It starts off at the home screen or the bell guide rather then the last Channel on.

How do I set it up so I can turn on the pvr and go straight to the last channel rather then to the guide or home screen? So inconvenient when I want a quick Start of my channels

Re: Vip7802 cloud pvr starting screen

BellPatricia — Wed, 30 Oct 2024 21:43:31 GMT

Good day @Esum,
Thank you for reaching out to the Bell Community.
Currently, there are no settings available for the Fibe TV Box (7802) to be tuned into a certain station when it is powered on.
Please let the Community know if you have any other questions.
Have a nice day 🙂
@BellPatricia

Re: Vip7802 cloud pvr starting screen

Esum — Wed, 30 Oct 2024 22:16:15 GMT

I don't think I said to turn on to a specific channel. However to turn on the last channel I had before I turned off the pvr rather then reverting to the home. Or guide screen everytime. I turn it on.

It's annoying everytime. I turn on the box it. Goes to home screen when I want live tv channels that I last watched at.

Re: How to auto tune into last channel when turning on Fibe receiver

Samsonn — Sat, 09 Nov 2024 00:33:45 GMT

I am using an generic Google TV Android box and it does not auto tune to last channel watched. It is actually worse than that. If I am watching channel cuz and want to change to another channel it almost always reverts to the basic 2 digit channels and I have to go back to the 4 digit channel I was watching. It is very painful. The recording function does not work consistently. Sometimes it sets the flag but most of the time it does not. Tnx

Re: How to auto tune into last channel when turning on Fibe receiver

WelshTerrier — Sat, 09 Nov 2024 10:52:04 GMT

Good Day.

Currently, there are no settings available for the Fibe TV Box (7802) to be tuned into a certain station when it is powered on.

I have included the following web link to assist you in adding & deleting unwanted channels from your Guide. You can also set up a Favorites list from the remaining channels that you have chosen to remain in the Guide.

Receivers & Remotes: Fibe TV Voice Remote

Open up any web browser & go to this web link for instructions. Select > Fibe TV Voice Remote

Select > Step-by-Step tutorials. Go to > Watching shows with your Fibe TV Voice Remote. Select > each of the links in this section to make changes to your channel listings. You want to Select > Customizing the channel guide & Managing a favourites channels list.

Take care

Re: Vip7802 cloud pvr starting screen

Gfk — Fri, 06 Dec 2024 02:43:08 GMT

Your answer is incorrect. You can accomplish this thru a multiple movement within settings. For the present let me just say I accomplished that by following the suggestion of an online geek. At least that was until about 2 hours ago when I powered on my TV (Bell Fibre Optics) and discovered an update notice! I just spent the better part of an hour talking to a “preferred client/customer” Bell rep trying to find out why no pre notice was issued to our Bell 51 clients in our apartment building.

The technique to open at “HDMI3”, thus the last channel I was watching yesterday, doesn’t work. Now I have a multi-faceted screen, and unless you agree and go thru all the so-called upgrade highlights, you struggle to reach your favourite channel!

Can someone in Bell mgmt explain where there was no fore-warning and how do I get the previous system, which worked well, BACK?

Re: Setting a Fibe pvr start channel

GolferWayne — Fri, 20 Dec 2024 16:15:18 GMT

This has not been my experience since the 7802 "New Improved" SW installed. Before powering off the TV I try to carefully select the channel I want to watch first thing each morning. Consistently since the new Improved SW upgrade I am provided with the Bell (Android TV) home screen. I believe in most cases it is at the Guide setting, and I have to select the channel I want to watch.

Having recently received a Sony TV with Android/Google TV, it strikes me this new SW is a quick and dirty implementation of Google TV, and could use a few Bell Fibe customizations. Understand that customized SW costs, but the new interface/SW is a downgrade from a useability perspective, and as one earlier post said "and Bell is increasing TV rates soon.

Unless I've missed something this is a real retrograde step for Bell. Acknowledge I'm simply wasting my time as Bell, Rogers, etc aren't interested in service, they are interested/focused on profits.