topic My Satellite receiver reboots randomly in TV & Streaming

My Satellite receiver reboots randomly

PB68 — Thu, 19 Dec 2024 22:02:29 GMT

I have 6131 receiver with an external HD. Over the last week it has started to shutdown and reboot while in use. I have unplugged both the receiver and HD for a full reboot, but it is still happening. Has anyone else experienced this, know why it’s happening or how to correct this problem?

Re: 6131 reboots randomly

BellPatricia — Tue, 04 Jan 2022 19:36:16 GMT

Hey @PB68. Thanks for your post.

That would be very inconvenient, and the Community wants to help.

Can you confirm if it is the receiver or the hard drive that is rebooting?

Have you tried disconnecting the hard drive to see if that makes a difference?

- Patricia

Re: 9241 Resets frequently on it’s own

Wakka197 — Tue, 29 Mar 2022 22:47:40 GMT

How often happening . Is it happening while watching a program random happening .

PVR is old and reboots too many times

Frustrated2022 — Fri, 04 Nov 2022 13:08:31 GMT

Need new pvr to my satellite system how do we do that…ours is old and reboots too many times

Re: PVR is old and reboots too many times

BellPatricia — Sat, 05 Nov 2022 19:54:38 GMT

Hey there @Frustrated2022. Welcome to the Bell Community.

We wanted to check in to see if you had a chance to review our questions posted above.

One thing to consider is that if the receiver is located in an enclosed area it could overheat and cause the equipment to reboot periodically.

We also recommend that you reboot the equipment (unplug it from the power source for a minute and plug it back in). As well, please check all of the cables to ensure they are not damaged, or loose.

Looking forward to your reply.

- Patricia