topic Re: No video on Bell Fibe TV in TV & Streaming

7802: small green flickering box on the top left of the screen when trying to watch television

Eta8635 — Fri, 27 Dec 2024 19:12:35 GMT

I have no video, only a small green flickering box on the top left of the screen when trying to watch television using the Bell Fibe box. I have used the virtual repair process, rebooted my modem and checked all connections.

Re: No video on Bell Fibe TV

dks — Thu, 26 Dec 2024 12:23:55 GMT

Thank you for your question. We need some more information, however. What model Fibe box do you have? Does this occur when you turn on your TV from the remote control? Are all the cables pushed into their sockets completely and making a good connection? Can you plug your Fibe box into any other TV or computer monitor and is the same issue present? What internet package do you have? Is your internet service affected or slowing any symptoms?

Looking forward to hearing more.

Re: No video on Bell Fibe TV

Eta8635 — Thu, 26 Dec 2024 12:34:07 GMT

Thank you for your quick response! I was able to fix it by restarting my television. Have a wonderful day!

Re: No video on Bell Fibe TV

dks — Thu, 26 Dec 2024 17:00:27 GMT

Excellent! Glad it worked out.