topic Re: Missing Thumbnails in TV & Streaming

Missing Thumbnails

Turnstone — Sun, 05 Jan 2025 21:43:21 GMT

On the Home page, Movies page, Shows page, Recorded Shows page, etc. all the thumbnails are missing. How can I get them back?

Re: Missing Thumbnails

WelshTerrier — Mon, 06 Jan 2025 10:37:19 GMT

Good Day.

Can you please provide us with further details in terms of the device you are experiencing this issue with? Are you encountering this problem with the Fibe TV app or with a a specific receiver or device. In either case, power the device completed off & restart it to see if it makes a difference. If the problem is associated with the Fibe TV app, remove the app & reinstall it on your device.

Let us know if this resolves your problem.

Take care.

Re: Missing Thumbnails

Turnstone — Mon, 06 Jan 2025 14:43:58 GMT

The problem was with one receiver only. I rebooted it and the thumbnails are all back. I can't believe I didn't try that before posting. Anyway it's fine now. Thank you for your help.

Re: Missing Thumbnails

WelshTerrier — Mon, 06 Jan 2025 16:56:11 GMT

Heh @Turnstone Thank you for your reply. More than glad to have been of assistance to you.

Take care & enjoy!