topic Re: Fibe TV - Audio and image out of sync in TV & Streaming

Audio out-of-synch while watching G.O.T on my PC

PattiG — Sun, 16 Mar 2025 20:12:18 GMT

Having an audio out-of-synch, specifically and exclusively when watching G.O.T. and only on my PC. Tried several shows and they seem OK. Only delay is with G.O.T. Looking for suggestions.

Re: Fibe TV - Audio and image out of sync

BellPatricia — Mon, 17 Mar 2025 19:53:45 GMT

Hey there @PattiG

Thank you for reaching out to the Bell community.

Is it affecting a particular episode of Game Of Thrones or all of them? What is your video streaming quality currently set to (you can verify in the settings/my account tab)? Also, are you tuning into On Demand, a recording or live TV?

Please try clearing the cookies & caches / reboot your PC and then test again.

If you continue to have any trouble let us know, and be sure to include the Season/Episode/channel number so we can investigate.

Hope to hear from you soon,

@BellPatricia

Re: Fibe TV - Audio and image out of sync

PattiG — Wed, 19 Mar 2025 13:20:20 GMT

Using On Demand.

Followed your suggestions.

Still a delay - Seems the worst on Season 1 Ep 1. Almost not noticeable on Ep 2, 3, etc. so i think I will leave it there, thanks.

Re: Fibe TV - Audio and image out of sync

BellNick — Wed, 19 Mar 2025 20:56:55 GMT

Hi there @PattiG
Are you able to confirm which service you are using to watch this? Are you using Fibe TV On Demand through the Fibe TV application / browser or are you accessing it through Crave's website?
Looking forward to hearing back.

Re: Fibe TV - Audio and image out of sync

PattiG — Wed, 19 Mar 2025 22:53:14 GMT

I am using Fibe TV On Demand through the Fibe TV application / browser