Receiver not working - status light is red

Beazer — Thu, 10 Apr 2025 12:34:43 GMT

Installed new modem now receiver for second tv not working. Red light showing.

Re: Receiver not working

WelshTerrier — Thu, 10 Apr 2025 09:09:38 GMT

Good Day.

A red light on the receiver indicates that there is no connection and / or a very poor connection between the receiver & modem.

Which model of Bell modem do you have? Which model of receiver do you have?

Have you fully powered off the receiver by unplugging it from its power source, waiting 20 seconds, powering your receiver back on? With your TV powered on, does the blue Bell logo appear on your TV screen?
How is your receiver connected to the modem; wireless or wired with an Ethernet cable?
Are there any obstructions between the receiver & modem that would block the wireless signal?
Are you experiencing this problem on any other TV's that you might have?
Are there any error messages on your modem?
Have you tried to do any troubleshooting?
Have you run the Bell Virtual repair tool?

Fibe TV: troubleshooting tools, virtual repair tool and support

If after reviewing the above suggestion & you are still experiencing a receiver problem, you should contact Bell Fibe TV Tech support at: 1 866 797-8686

Take care.

topic Receiver not working - status light is red in TV & Streaming

Receiver not working - status light is red

Re: Receiver not working