topic Re: Fibe TV app - maximum number of devices registered in TV & Streaming

Fibe TV app - maximum number of devices registered

Steveo1 — Fri, 08 Nov 2024 20:07:33 GMT

I keep getting kicked off my bell fibe tv app after more than 2 users in my house use the account. Is there a way to have more than 2 devices using the service at the same time?

Re: Multiple users on Bell Fibe TV

AlexS — Tue, 18 Apr 2023 13:25:04 GMT

Nah. It’s as written as the description on the website. You can upgrade to a dvr plan instead. I used to have ALT TV and it was pretty intense when trying to watch as much as local news as possible in the evening & at night.

Re: Multiple users on Bell Fibe TV app - maximum number of devices registered

MrMoe — Thu, 06 Jul 2023 11:48:03 GMT

I try my fibe app but it tells me I'm at my maximum devices

Re: Multiple users on Bell Fibe TV app - maximum number of devices registered

AlexS — Sun, 09 Jul 2023 21:53:35 GMT

Are you with the satellite tv too?

Re: Multiple users on Bell Fibe TV app - maximum number of devices registered

MrMoe — Wed, 12 Jul 2023 13:43:13 GMT

Hi AlexS, no, I'm with Bell Fibe. I called Bell and the rep on the phone told me I can only have 5 app devices working/signed in at one time. He told me to go onto my tablet, go to settings, devices and then forget/ remove a unused device from the5 shown and then your device will now work.

Re: Multiple users on Bell Fibe TV app - maximum number of devices registered

WelshTerrier — Wed, 12 Jul 2023 18:44:10 GMT

Fibe TV app 101: "The what & how to use!"

Using the Fibe TV App

You can use the Fibe TV app on multiple devices at once. Simply install the app on each device and enjoy.

Fibe TV service:

When connected to your home Bell Wi-Fi, you can have unlimited devices watching content simultaneously and unlimited devices registered.
When not connected to your home Bell Wi-Fi, you can have three devices watching content simultaneously and five devices registered.

Fibe TV app service:

When connected to your home Bell Wi-Fi, you can have two devices watching content simultaneously and unlimited devices registered.
When not connected to your home Bell Wi-Fi, you can have two devices watching content simultaneously and five devices registered.

Here is a link to better assist you in using the Fibe TV App:

What is Fibe TV app and how do I use it : Using the Fibe TV app (bell.ca)

Re: Fibe TV App Devices Allowed

Kevin7 — Mon, 11 Sep 2023 20:26:17 GMT

How do I delete one if they say I am over?

Re: Fibe TV App Devices Allowed

BellPatricia — Wed, 05 Feb 2025 20:51:19 GMT

Good evening @Kevin7,

Thank you for reaching out, and welcome to the Bell Community.

You can easily remove a device in the menu section of the Bell Fibe TV app. Please note, once a device is removed you will need to wait thirty days before you can add it back.

For steps on how to manage the devices on the Bell Fibe TV app check out How to remove devices from my account

Let the Community know if you have any other questions 🙂

@BellPatricia

How many devices allowed on Bell Fibe TV and how to find out how many are already registered?

Tina1 — Sun, 08 Oct 2023 17:11:56 GMT

How many devices am aloud on Bell Fibe TV, and how can I find out how many are already registered?

Re: How many devices am aloud on Bell Fibe TV, and how can I find out how many are already registered?

WelshTerrier — Sun, 08 Oct 2023 11:36:15 GMT

Hopefully the following will address all of your Fibe TV questions.

1. Fibe TV service:

When connected to your home Bell Wi-Fi, you can have unlimited devices watching content simultaneously and unlimited devices registered.
When not connected to your home Bell Wi-Fi, you can have three devices watching content simultaneously and five devices registered.

2. Fibe TV app service:

When connected to your home Bell Wi-Fi, you can have two devices watching content simultaneously and unlimited devices registered.
When not connected to your home Bell Wi-Fi, you can have two devices watching content simultaneously and five devices registered.

Fibe TV Registered Devices

To view or modify your register devices: > Open the the Fibe TV App > Select Settings > My Devices. You will now see a listing for all of your registered devices. To delete a device > Select the device > Select Delete > Enter your MyBell Username & Password > Select Modify > Select Delete to confirm. That is it.

Here is a link to better assist you in using the Fibe TV App:

What is Fibe TV app and how do I use it : Using the Fibe TV app (bell.ca)

Re: Multiple users on Bell Fibe TV app - maximum number of devices registered

Marlboro — Thu, 04 Jan 2024 02:30:32 GMT

i understand it says only 2 devices max when away from home but only my phone works and my sons phone will not connect. it says maximum devices reached but no one else in my family has the app other than myself and my son so why can't he connect?

Re: Multiple users on Bell Fibe TV app - maximum number of devices registered

WelshTerrier — Thu, 04 Jan 2024 11:32:39 GMT

Have you rebooted your modem recently? Let’ start there. Go to your modem & unplug it. Wait 30 seconds & plug it back in. This will take approximately 5-7 minutes to reconnect to Bell. Once all of the flashing lights have stopped & there is no error message, you can proceed with the following:

Let’ s start by verifying the number of devices registered in the app.
Go to Settings & My devices. Check to see if your iOS or OS is up to date.
Do your devices meet the minimum requirements to install & use the Fibe TV app?
If so then remove the app from all devices.
Do a hard boot on the devices, power off.
Power on the devices & reinstall the app once again on each device.

Fibe TV App

https://support.bell.ca/fibe-tv-app/what_is_fibe_tv_app?

Let us know how you make out.

Take care.

Fibe TV app - maximum number of devices registered

Keeeebin — Mon, 03 Feb 2025 14:55:37 GMT

Set up a new Amazon Firestick and tried to watch through my Bell app and a window pops up indicating “Too many devices on account. The maximum number of devices associated with your account has been reached”.
I was under the impression that you’re allowed five devices on an account.

Re: Fibe TV app - maximum number of devices registered

BellPatricia — Thu, 06 Feb 2025 15:21:05 GMT

Hi there @Keeeebin

Thanks for reaching out to the Bell Community 🙂

Do you have a subscription to Fibe TV, the Fibe TV app or Satellite TV? Are you connected to your Bell Home Wi-Fi or an outside network?

If you subscribe to Fibe TV and are using the Fibe TV app you can have unlimited devices registered while connected to your home Bell Wi-Fi. When not connected to your Home Bell Wi-Fi you can have five devices registered.
If you are subscribed to the Fibe TV app service (also included with Satellite) when connected to your home Bell Wi-Fi you can have unlimited devices registered while connected to your home Bell Wi-Fi. When not connected to your Home Wi-Fi you can have five devices registered.

How many devices do you currently have registered? Try removing any devices that are not using the Bell Fibe TV app at the moment, and then check to see if you are still having trouble.

Let the Community know if you have any other questions.

@BellPatricia

Re: Can’t watch Bell TV in Firestick

Marlboro — Tue, 04 Feb 2025 18:09:59 GMT

i understand on home wifi but my issue is when we are out on someone elses wifi. my son can connect but when i try it says to many devices?

dave

Re: Can’t watch Bell TV in Firestick

BellPatricia — Wed, 05 Feb 2025 15:07:52 GMT

Good day @Marlboro

Thank you for reaching out.

When streaming Fibe TV and the Fibe TV app using a Wi-Fi network other than your home network, please note these limits:

Fibe TV: Up to three devices can stream, but only one can watch live TV at any given moment.
Fibe TV App: A maximum of two devices can stream simultaneously; however, only one can watch live television.

Please let the Community know if you have any more questions.

@BellPatricia

Re: Can’t watch Bell TV in Firestick

Marlboro — Wed, 05 Feb 2025 20:36:20 GMT

Please explain how I can watch fibetv at work while my son on his cell phone at his work and my cell phone app while at work. All work simultaneously but when my son and I are out together only 1 of us can watch bell fibe on our phones. 1 phone will work and the other does not connect?

Re: Can’t watch Bell TV in Firestick

BellPatricia — Thu, 06 Feb 2025 16:12:11 GMT

Hi @Marlboro

Only one of the devices will be able to stream Live TV while you are connected to a network outside of your Bell Home Wi-Fi. The other device will have access to stream On Demand and downloaded/recorded content.

@BellPatricia

Re: Fibe TV app - maximum number of devices registered

Kate63 — Mon, 31 Mar 2025 13:13:06 GMT

My TV saids " Too Many Devices at one time". But that's not true. Sometimes it even happens when I have 2 devices going. And always at 3. We are allowed up to 5 Devices at one time. What the heck !! Very, very frustrating! It's a newer service, since September 2024. Please help

Re: Fibe TV app - maximum number of devices registered

WelshTerrier — Mon, 31 Mar 2025 13:13:46 GMT

Good Day & Welcome to the Bell Community Forum.

Do you have a subscription to Fibe TV, the Fibe TV app or Satellite TV? Are you connected to your Bell Home Wi-Fi or an outside network?

If you subscribe to Fibe TV and are using the Fibe TV app you can have unlimited devices registered while connected to your home Bell Wi-Fi. When not connected to your Home Bell Wi-Fi you can have five devices registered.
If you are subscribed to the Fibe TV app service (also included with Satellite) when connected to your home Bell Wi-Fi, you can have unlimited devices registered while connected to your home Bell Wi-Fi. When not connected to your Home Wi-Fi you can have five devices registered.

When streaming Fibe TV and the Fibe TV app using a Wi-Fi network other than your home network, please note these limits:

Fibe TV: Up to three devices can stream, but only one can watch live TV at any given moment.
Fibe TV App: A maximum of two devices can stream simultaneously; however, only one can watch live television.

How many devices do you currently have registered? Try removing any devices that are not using the Bell Fibe TV app at the moment & then check to see if you are still having trouble.

Please let the Community know if you have any more questions.

Take care.