topic Re: FibeTv app in TV & Streaming

Fibe TV app unavailable in app store on Amazon Fire TV

JuanCarlos — Mon, 31 Mar 2025 18:39:54 GMT

I'm trying to install FibeTv app on my Amazon Fire tv. I go to the appstore but it says it's unavailable

Re: FibeTv app

WelshTerrier — Sun, 08 Oct 2023 12:22:41 GMT

I have Bell Fibe TV 16.0.2.59731 app installed on Fire TV. I just verified that it is working & that it is also available for download this morning.

Here are some suggestions that may assist you:

Have you checked the App store recently?
Can you access any other apps in the store?
Verified connection to the internet?
Have you rebooted your TV?
Have you also verified that your Fire TV is up to update with the most current software?

Please keep us posted & let us know if we can provide some further assistance.

Re: Fibe TV app on Amazon Fire TV

JuanCarlos — Wed, 11 Oct 2023 01:29:14 GMT

Yes, it worked, thank you

Re: Fibe TV app on Amazon Fire TV

WelshTerrier — Wed, 11 Oct 2023 10:00:21 GMT

Great…… glad to have helped solved your Fire TV & Fibe TV app problem. Take care & enjoy!

Re: FibeTv app

TreeDoc — Fri, 24 Nov 2023 21:30:20 GMT

I have a month old Bell Whole Home service with a Gigabit Hub. I bought a new Gen 3 Fire Stick that I just activated and updated. I was able to use it to download apps from the App Store and I have watched a couple of shows. I think that covers 1-3 & 5. I just upgraded my TV firmware, which I did not even know was possible, it is not a smart TV. That should cover 4. What else is there? It is an older TV (Samsung), is it possible that it just can't do it? Model UN39EH5003F.

Re: FibeTv app

210fiddlers — Sun, 26 Nov 2023 20:17:27 GMT

I have the same issue the Bell Fibe TV app shows as "Unavailable" but shows my Amazon Fire Stick as a compatible device. I have restarted all devices (TV, Modem etc) I have checked the internet speed. All OK but still showing "Unavailable"

Re: FibeTv app

BellPatricia — Mon, 13 Jan 2025 13:39:16 GMT

Hi there @TreeDoc & @210fiddlers,
Thank you for reaching out to the Bell Community.

We recommend that you reboot your Fire Stick device. Then upon start-up and before launching any other app, follow the steps below to download the Bell Fibe TV app:
- Connect the Amazon Fire TV stick to the HDMI port on the TV
- Select Apps on the home page
- Scroll down and select Categories
- Select Entertainment
- Search and select Bell Fibe TV app

Let us know how everything goes.
@BellPatricia

Re: FibeTv app

TreeDoc — Sat, 23 Dec 2023 23:31:08 GMT

Hi Patricia,

I received a separate e-mail from Bell advising me to log onto my Amazon account, go to Manage Content and Devices and make sure my Region was set to Canada. I did this (I previously had no Region set) and it worked. I am up and running. Thank you. Greg

Re: FibeTv app

ojt — Sun, 20 Oct 2024 13:02:00 GMT

I took me hours trying to get mine working, thanks to this post I am up and running 🙂

Re: FibeTv app

sag — Sat, 02 Aug 2025 13:48:18 GMT

@BellPatricia I am really stuck...I bought my Fire TV stick 4K yesterday. I have installed a few apps such as Spotify, Netflix, etc. BUT I cannot find CRAVE or BELL FIBE TV......I am desperate.....I have tried everything on this forum.....help help help.....

Re: Fibe TV app unavailable in app store on Amazon Fire TV

WelshTerrier — Fri, 01 Aug 2025 20:29:31 GMT

Good Day & Welcome to the Bell Community Forum.

Which model of Fire TV Stick do you have? Are you able to download the Fibe TV app on any other device?

Are you logged in to your Amazon account? If so, go to Manage Content and Devices and make sure your Region is set to Canada.

If this does not not resolve your issue, I would reommend that you reboot your Fire Stick device. Then upon start-up and before launching any other app, follow the steps below to download the Bell Fibe TV app,
- Connect the Amazon Fire TV stick to the HDMI port on the TV
- Select Apps on the home page
- Scroll down and select Categories
- Select Entertainment
- Search and select Bell Fibe TV app

Let us know how everything goes.

Take care.

Re: Fibe TV app unavailable in app store on Amazon Fire TV

sag — Sat, 02 Aug 2025 11:47:50 GMT

Hi, I had UK as the country code (I used to live there) - I changed it to Canada, and reboot everything and it worked! Thank you ssso much.

Re: FibeTv app

NFQuestions — Sat, 10 Jan 2026 22:46:36 GMT

I have tried all of those steps and have rebooted numerous times and I’m still not able to locate the bell Fibe TV app on my fire stick. I’ve now had bell for two weeks and still have no TV

Re: FibeTv app

WelshTerrier — Sun, 11 Jan 2026 12:12:17 GMT

Good Day & Welcome.

Please provide us with further details. "I have tried all of those steps and have rebooted numerous times and I’m still not able to locate the bell Fibe TV app on my fire stick."

Which model of Fire TV Stick do you have?
Are you able to download the Fibe TV app on any other device?
Is this a new Firestick?
Are you logged in to your Amazon account? If so, go to Manage Content and Devices and make sure your Region is set to Canada.
Have you tried to reset your Fire TV device to factory defaults? Reset Fire TV Device to Factory Settings

If this does not resolve your issue, I would recommend that you reboot your Fire Stick device. Then upon start-up and before launching any other app, follow the steps below to download the Bell Fibe TV app:

Connect the Amazon Fire TV stick to the HDMI port on the TV
Select Apps on the home page
Scroll down and select Categories
Select Entertainment
Search and select Bell Fibe TV app

Let us know how everything goes.

Take care.