topic Re: How to program remote to work with TV? in TV & Streaming

How to program remote to work with TV?

Rockstar8558 — Sun, 04 Sep 2022 14:31:28 GMT

I reprogrammed my new remote and now my TV won’t turn on.

Re: New remote

JD — Tue, 26 Oct 2021 13:37:52 GMT

Sounds like you need to reprogram your remote to teach it what TV you have. What kind of remote do you have?

Re: How to program remote to work with TV?

BellPatricia — Mon, 24 Jul 2023 15:33:18 GMT

Hey @Rockstar8558. Thanks for posting to the Community.

If you have Fibe TV check out How to program my Bell Fibe TV remote control for tips and tricks on programing your remote control to work with your TV. You can program your Fibe TV remote to control devices such as your TV set, and you will find a PDF file within the link above which has the codes of the compatible devices.

For Satellite TV take a look at How to program my Bell Satellite TV remote control

Let us know how everything goes.

-Patricia

Re: Bell remote for new Samsung TV with Bell receiver 9400

GroundhogGus — Tue, 03 Oct 2023 20:06:30 GMT

Bell Voice remote and 7802 set top box not pairing with an LG CX TV

Hey all,

My remote and TV don't seem to be getting along, when I run the voice remote setup from the set top box the mute button doesn't stop the test sound, I keep hitting try again with no luck until it tells me that no codes work.

Even though the remote isn't pairing properly, it still seems to be able to turn on the TV when the box is powered on and control the TV/Soundbar volume but it's unable to turn the TV off which isn't good for an OLED that could be prone to burn-in. When I hit the power button to turn everything off only the STB goes to screensaver mode. I have to use the LG remote to turn off the TV.

Weird thing is that everything seemed to be working properly a few days ago, started doing this seemingly out of the blue.

Anyone have any ideas?

Re: Bell remote for new Samsung TV with Bell receiver 9400

BellPatricia — Tue, 03 Oct 2023 20:08:42 GMT

Good day @GroundhogGus,

Welcome to the Bell Community.

Are you still having trouble after checking out out the troubleshooting articles we posted here

Keep the Community posted on how everything is going

- Patricia

Re: Bell remote for new Samsung TV with Bell receiver 9400

GroundhogGus — Mon, 16 Oct 2023 15:45:28 GMT

Update - None of the troubleshooting worked so I got a replacement remote under warranty and it seems to be 100% working right away. The original remote must have become defective somehow. The new remote paired with the TV on the first try.

Bluetooth remote

TomH — Mon, 18 Dec 2023 14:43:19 GMT

I just received a new bluetooth slim remote. The receiver works fine but unable to program TV. I have a Haier TV but none of the Haier model tested works with the mute button. Any ideas if there is a generic brand or something else I can try. It worked with my old remote before it conked out.

Re: Bluetooth remote

WelshTerrier — Mon, 18 Dec 2023 16:08:07 GMT

Have you checked that your new remote is recognized & paired to your receiver? To do so: Select the > Menu button on your remote. Go to > Settings > Remote control > Remote control Information & Remote Setup & verify that the new remote look is recognized & paired to your receiver. If not, then you will need to pair the remote in the Setup. You will need to set the new remote to Factory defaults & then repair it. Follow the onscreen instructions.

Here is link that will walk you through the steps.

Programming, fixing or replacing your Bell Fibe TV remote

This should resolve your issue. If not please reach out once again to the Bell Community Forum.

Voice remote not working on Samsung TV

Stuartmac — Mon, 26 Feb 2024 13:48:51 GMT

I have the latest giga box and 7802 receivers. The voice function works fine on my Sony and TCL TV’s but not on my Samsung devices. Bell says they are working on it. Any experiences with this problem?

Code for remote

Nash211 — Thu, 29 Feb 2024 18:42:11 GMT

Does anyone know the remote code for a 2023 LG smart tv and a Sonos Bean Gen 2 soundbar. I would like to program the 9400 receiver remote to control the sound

Re: Voice remote

BellNick — Thu, 29 Feb 2024 20:00:06 GMT

Hi there @Stuartmac
Thank you for your post.
Are you able to clarify further what it is that you are doing and the issue that you're experiencing?
Looking forward to hearing back.

Re: How to program remote to work with TV?

Nash211 — Thu, 29 Feb 2024 20:50:15 GMT

I got it figured out. If someone else is using the 9400 remote and need to program it for a Sonos Beam 2 sound bar. Use the Sonos App under settings, living room, remote control setup, follow the prompts. You can only setup one remote, if you have more than one it will cancel out the other if you program a second remote. But it works for at least one.

Re: Voice remote

Stuartmac — Thu, 29 Feb 2024 22:50:51 GMT

Hi - I could not get the voice remote to work with my Samsung tv. The voice simply wasn’t working- I would unpair and re-pair it with no luck. I then replaced the HDMI cable and it now works! Whew.

My Slim remote is no longer link to my SONY Android TV

PaulH — Wed, 17 Apr 2024 20:24:19 GMT

My Slim remote is no longer link to my SONY Android TV, and no longer controls Volume and the ON/Off. It can only control.

Re: My Slim remote is no longer link to my SONY Android TV

BellPatricia — Fri, 19 Apr 2024 14:28:03 GMT

Hey @PaulH

Welcome to the Bell Community 🙂

Can you please clarify what the Slim remote is still able to control (for example, just the receiver)?

A great first step is to switch your batteries, and test again. If your battery level is low than the remote may be unresponsive or slow.

If you continue to have trouble check out our support article How to program my Bell Fibe TV remote control that we linked to here

Let the community know if you need anything else,

- Patricia

Re: My Slim remote is no longer link to my SONY Android TV

PaulH — Tue, 23 Apr 2024 19:10:48 GMT

Unfortunately after following all instructions in the Portal nothing seems to work. Slim remote still does not control the TV On/Off and the Volume, However at the end of the setup process I did find the codes for my Sony Bravia TV just don't know how load them on my Bell Slim remote. Also as an FYI I noticed the Bell receiver blue LED blinks continually when in the (Off) position.

Re: My Slim remote is no longer link to my SONY Android TV

WelshTerrier — Tue, 23 Apr 2024 21:10:32 GMT

Good Day.

Is this a new remote or are you reprogramming an existing remote to a new TV?

I have attached the a pdf guide for programming your Bell Slim Remote to your TV.

As a starting point, unplug your receiver & plug it back in after waiting 20 seconds. Then sim[ply follow these instructions.

Please ensure that your batteries are not using weak & old. If so, change them before you begin.

Slim Remote Programming | Bell TV

If after completing all of these steps & you are still experiencing remote issues, then you may need to order a replacement remote control.

If you require a new remote control, you can purchase one from Bell at this web link:

Remotes | Fibe TV | Bell Canada

Thank you for reaching out to the Bell Community Forum.

Take care.

Voice remote - Volume control not working

Tinkerbell7 — Thu, 04 Jul 2024 14:08:43 GMT

the volume on my voice remote is not working. I tried to reset and its says error 5003 on my tv. I even tried to do a factory default and its still not working.

Re: Voice remote - Volume control not working

WelshTerrier — Thu, 04 Jul 2024 15:05:02 GMT

Good Day.

Which TV service do you have Fibe TV or Fibe App?

Which receiver are you experiecing this problem with? VIP7802 or Bell Streamer? What is the make & model of your TV?

Have you tried to power your TV off? If not please do so?
Please verify your connections to your reciver & tv.
Have you rebooted your receivers?
Have you checked & verified your TV settings?
Have you reset your remote to factory defaults & reprogammed it to your TV?
Have you checked your remote batteries?
Have you contacted Bell Fibe TV Tech support for assistance?

Programming, fixing or replacing your Bell Fibe TV remote

Help with the Bell Streamer remote : Pairing the remote using Bluetooth

Bell Streamer: User guide and Support from Bell Fibe TV app

Take care.

Re: How to program remote to work with TV?

Nash211 — Thu, 15 Aug 2024 23:49:12 GMT

Use the sonos app to connect your remote to the sound bar, I have the 9400 worked perfectly for me.