Unable to activate CityTV Plus streaming

Jollymore60 — Thu, 22 Jan 2026 14:35:43 GMT

I have been trying to active my cityTV Plus streaming since early Dec. I have done the process before without issue but now ...I go to CityTV Plus/activate choose my provider, confirm the code, when I click my Bell provider a page loads that says error instead of my Bell sign in page. CityTV Plus says its a provider issue.

I have attached a screenshot.

Re: Unable to activate CityTV Plus streaming

BellPatricia — Sat, 24 Jan 2026 15:23:44 GMT

Hey there @Jollymore60

Thank you for reaching out to the Bell community.

We have sent you a private message so we can dig into this a bit more. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

In the meantime we recommend that you download the Bell Fibe TV app which will provide access all of the On Demand content for Citytv. For more details check out our support page: What is Fibe TV app and how do I use it?

@BellPatricia

topic Unable to activate CityTV Plus streaming in TV & Streaming

Unable to activate CityTV Plus streaming

Re: Unable to activate CityTV Plus streaming