topic Re: "Last" button on my Harmony 650 remote stopped working for infrared input in TV & Streaming

"Last" button on my Harmony 650 remote stopped working for infrared input

tuxking2000 — Tue, 03 Mar 2026 16:56:16 GMT

I have seen some improvements with the "new" firmware for the VIP 7802 PVR since my initials rants about how bad it was. However in the latest update the "last" button on my Harmony 650 remote stopped working. I have reprogrammed it, even by teaching it the infrared code directly from the Arris remote again, to no avail. I see the light change on the PVR so the signal is being received. The Arris remote always ends up being paired via Bluetooth and the "last" button works as expected when in Bluetooth mode. It looks like the "last" button is only broken for infrared input. If anyone from Bell is reading, please fix the "last" infrared input to the VIP 7802.

Re: "Last" button on my Harmony 650 remote stopped working for infrared input

tuxking2000 — Wed, 04 Mar 2026 14:01:06 GMT

Since my previous message I found out that the Fast Forward and Reverse do not work infrared either.

Re: "Last" button on my Harmony 650 remote stopped working for infrared input

BellPatricia — Wed, 04 Mar 2026 15:09:50 GMT

Good day @tuxking2000

Thank you for reaching out to the Bell community 🙂

Our teams are aware of the issue, and they’re working on an update to fix the buttons that aren’t functioning in IR mode. We’ll keep you informed as soon as we have more details.

@BellPatricia

Re: "Last" button on my Harmony 650 remote stopped working for infrared input

MarkH — Sun, 22 Mar 2026 21:23:56 GMT

What is the update since your post of March 4??

Re: "Last" button on my Harmony 650 remote stopped working for infrared input

tuxking2000 — Tue, 31 Mar 2026 12:55:58 GMT

None so far. I have to keep my Bell remote in Bluetooth mode out with my Harmony 650.

Re: "Last" button on my Harmony 650 remote stopped working for infrared input

LA5 — Tue, 21 Apr 2026 22:35:15 GMT

Me too. I thought my Harmony is dying

Re: "Last" button on my Harmony 650 remote stopped working for infrared input

Ramsfan99 — Thu, 30 Apr 2026 17:37:35 GMT

Last channel option on my fibe remote not working

Re: "Last" button on my Harmony 650 remote stopped working for infrared input

tuxking2000 — Sat, 23 May 2026 13:45:30 GMT

This fix is taking a very long time. I'm starting to believe that there is no real fix on the way, we were just told that.

Re: "Last" button on my Harmony 650 remote stopped working for infrared input

sfilion68 — Mon, 25 May 2026 16:46:42 GMT

@BellPatricia

3 months ago, you mentioned that youre team was aware of the issue and was working on a fix.

Do you have any updates to share with us?

Any ETA on when that fix will be available?