topic Re: Trouble viewing recent recordings on Fibe TV app Xiaomi Mi Box in TV & Streaming

Trouble viewing recent recordings on Fibe TV app Xiaomi Mi Box

Technut — Wed, 12 Aug 2026 18:10:35 GMT

I have a Xiaomi Mi Box ( Google TV ); I only bought that particular device because it's explicitly listed in Bell's "compatible devices".

Sometimes when I select "recent recordings", it doesn't show any of the programs that recorded earlier in the day. If I look at "scheduled recordings" it shows them, and also shows what's scheduled to record yesterday. I try going in and out of menus, but the only way to clear the problem is to pull the plug and reset the whole device. Then the recent recordings are shown, and play just fine - until the next time it happens.

In my experience, this is a bug! I don't expect anybody to solve it here, but just putting it out as something to add to the list of Fibe-TV app frustrations.

Re: Trouble viewing recent recordings on Fibe TV app Xiaomi Mi Box

dks — Thu, 13 Aug 2026 09:52:34 GMT

Thank you for your question. You might check to see in the App Store if there is a firmware or Android upgrade available for your device, if it does not upgrade automatically. There have been a number of upgrades recently in the Android (Google TV) ecosystem which have resolved some issues with the Fibe TV app.

Re: Trouble viewing recent recordings on Fibe TV app Xiaomi Mi Box

Technut — Thu, 13 Aug 2026 17:03:14 GMT

Thanks @dks it's a good idea to check the O/S version. I did that when I first hooked it up on Jul 25; it is up to date with Android-TV Ver 14. It says "Your system is up to date". I still can't get over "scheduled for yesterday".

Re: Trouble viewing recent recordings on Fibe TV app Xiaomi Mi Box

BellPatricia — Sat, 15 Aug 2026 15:07:33 GMT

Good day @Technut

Thank you for reaching out to the Bell community 🙂

We appreciate you bringing this to our attention, and we are digging into this a bit more with our TV team.

In the meantime, you mentioned that rebooting your equipment typically resolves this temporarily. How long after you reboot does the issue reappear? Have you noticed it happen on any other devices?

@BellPatricia

Re: Trouble viewing recent recordings on Fibe TV app Xiaomi Mi Box

Technut — Sat, 15 Aug 2026 15:50:26 GMT

Hello @BellPatricia

Thanks for responding.

This was happening every two or three days. I found an option on the Xiaomi to "force stop" and "clear cache" the FibeTV app, so I didn't have to physically pull the plug anymore.

I've not seen this issue on any other device. I bought the Xiaomi to replace the VIP7802 that was frequently going "white screen" or losing the sound when skip forward/back was used, but I didn't see this 'recent recordings' issue on it. I've never had any problems at all with the FibeTV app on my Apple-TV 4K; different O/S I guess.

Since my wife is more interested in linear TV than I am, I gave her the Apple-TV and I took the Xiaomi, but use it mostly for other streaming services.

Re: Trouble viewing recent recordings on Fibe TV app Xiaomi Mi Box

Technut — Sun, 20 Sep 2026 17:26:01 GMT

Just for an update, I now see this is happening with the AppleTV Fibe app and also the VIP7802. If recordings do not show up on one of those platform, they might show up on another.

Re: Trouble viewing recent recordings on Fibe TV app Xiaomi Mi Box

BellPatricia — Mon, 21 Sep 2026 15:14:28 GMT

Thanks for the additional information @Technut

Are your devices connected to any third party equipment such as a router, or are you connected directly to your Bell modem?

If you happen to be connected to a router, can you test a bit more by connecting to the modem instead?

Please keep us posted,

@BellPatricia

Re: Trouble viewing recent recordings on Fibe TV app Xiaomi Mi Box

Technut — Tue, 22 Sep 2026 15:36:06 GMT

There's an Ethernet cable from my GigaHub to our main TV; the Xiaomi was connected there when I first posted the issue in this thread.

I swapped the Xiaomi with an AppleTV 4K, and have seen the problem happen there (direct Ethernet to GigaHub). The Xiaomi and VIP7802 are both connected to another TV on an ASUS Gateway/Router sub-net from the GigaHub. I see the issue happen only on the VIP7802 so far, but time will tell.

For example, I recorded a late night movie on one of the sub-net connected devices ( I forgot which one ). It didn't appear on the Apple-TV ( GigaHub direct Ethernet ) until I eventually rebooted it. It doesn't appear on the VIP7802, but it does on the Xiaomi; those are both on the ASUS sub-net. I tried rebooting the VIP7802, but it consistently won't show that recording in the 'Recorded' list.

Having multiple streaming devices, I do notice that there are times when the recordings lists are out-of-sync for a while. One device will still show a recording that I already deleted, hours ago, on another device. If I try playback, it doesn't allow it ( PLAY button inactive ). if I switch to a different tab, like 'Scheduled', then back to 'Recorded' it usually refreshes the list properly.