topic Re: Sounds cuts off in TV & Streaming

Bell Streamer - Audio cuts out

GS — Thu, 09 May 2024 14:11:17 GMT

Watching anything thru my Bell Streamer STI6130, the sounds breaks up for 1 sec every 5 mins or so, but we have no sound issue using FibeTV thru a laptop connected to the TV ( using same HDMI cable ).

Re: Sounds cuts off

BellPatricia — Sun, 04 Sep 2022 20:51:20 GMT

Hi @GS. Thanks for your post and welcome to the Community.

Check out Help with Bell Streamer volumefor steps to try when you are facing intermittent volume issues on your Bell Streamer volume.

Let us know how everything works out.

- Patricia

Re: Sounds cuts off

GS — Fri, 21 Jan 2022 15:32:06 GMT

Found my issue, i have a sound bar and needed to change the TV audio setting from RAW to PCM.

Re: Sounds cuts off

GS — Fri, 21 Jan 2022 15:32:56 GMT

fixed it by changing tv audio setting from RAW to PCM