topic Re: Lost SmartCard in TV & Streaming

Lost SmartCard

Libby — Mon, 20 Feb 2023 15:25:15 GMT

During a recent move we misplaced the SmartCard for a receiver. Can we request a new card? Thought I would ask here before contacting Support.

Re: Lost SmartCard

BellPatricia — Mon, 20 Feb 2023 15:24:53 GMT

Hi @Libby, thanks for your post and welcome to the Bell Community 🙂

You can definitely request a replacement SmartCard. Check out How to activate my new Bell Satellite TV SmartCard under the FAQ section for information on how to request a new SmartCard.

Once you have received it we have a great article that will help you activate the card too: Replace and activate a Satellite TV SmartCard

Let the Community know if you need help with anything else.

- Patricia

9242 receiver smart card

Me46 — Mon, 15 Jan 2024 16:30:20 GMT

Hi. I bought a used 9242 dual receiver and now realize it doesnt have a smart card. Having trouble with the customer service as it is an old model. Does anyone know if i can just get bell to send a new smart card ive been told they dont have dual smart cards anymore but there is some confusion if i even need a dual smart card. Any suggestions would be helpful