topic Re: Voice remote control in TV & Streaming

Where is the Search button on the Voice remote control?

Lee — Mon, 08 Dec 2025 21:13:29 GMT

where is the search button for the TV guide either shows or actors, on this new voice remote control. Also, my info button only takes me back and doesn’t show info. Can anyone help?

Re: Voice remote control

AlexS — Fri, 31 Mar 2023 01:28:47 GMT

It’s the one between “vol” & “ch” buttons. The info button works when you are playing a program at the moment. Can’t understand wdym by “takes me back” though.

Re: Voice remote control

Lee — Sun, 02 Apr 2023 13:18:36 GMT

Thanks. Much appreciated. When I press info button it always take me back to the pvr.

Re: Voice remote control

AlexS — Sun, 02 Apr 2023 13:55:22 GMT

This only happens occasionally when I use the old slim remote.

Re: Voice remote control

BellNick — Tue, 04 Apr 2023 15:44:25 GMT

Hi there @Lee
Thank you for your post and welcome to the Community.
When you hit the Info button, are you on the guide or watching a live program when this occurs and it brings you back to the PVR?

Looking forward to hearing back.

Re: Voice remote control

Lee — Tue, 04 Apr 2023 15:51:35 GMT

Hi, it happens when I’m on the tv page or tv guide. I thought that if I was on the guide and pressed info it take me to search. But I can only get there if I’m watching something.

Re: Voice remote control

AlexS — Thu, 20 Apr 2023 23:47:15 GMT

Forgot to get back sooner, but now I can recall that if the cursor lands on a cursor and I press the info button, actually it works. Have you tried to reinsert the batteries? Occasionally my old slim Bluetooth remote’s info button doesn’t work, and this could solve the button dysfunction.

Search with Voice Remote

Elle — Fri, 03 May 2024 04:13:29 GMT

Is there any way to search the guide for a TV show on the bell fibe box (arris) with the voice remote but not using the assistant??? There's too much talking on the room as well as an accent it can't understand. Is there no search button???!!!!

Re: Search with Voice Remote

WelshTerrier — Fri, 03 May 2024 09:48:18 GMT

Good day.

Other than selecting a specific functional button on the remote, your only search option is to use the Google Voice Assistant in order to do a search. I have included the following pdf guide for your reference.

Page 3 of the Fibe TV box pdf guide will explain each button function.

guide-to-your-FIBE-TV-Box.pdf (bell.ca)

Thank you for posting your question.

Take care.

Where is the Search button on the Voice remote control?

Frustrated129 — Mon, 20 Jan 2025 13:34:27 GMT

How do i search for a specific program i would like to watch I called into support and they told me to go to the guide and scroll thru it I was loyal and extremely happy with satellite and we sadly were convinced to change to fibe I cannot search for a specific program anywhere on this system !!!!

Re: Where is the Search button on the Voice remote control?

BellPatricia — Mon, 20 Jan 2025 18:28:03 GMT

Good afternoon @Frustrated129

Thank you for your post 🙂

Check out the support article here under the section 'Guide to your Fibe TV Box' to learn more about how to search for content.

Let the Community know if you have any more questions.

@BellPatricia

Re: Where is the Search button on the Voice remote control?

michael_bolton — Mon, 08 Dec 2025 20:16:09 GMT

I'm using the search function on my Bell Fibe wireless receiver to search for certain Christmas specials so my kids can watch them (i.e. Rudolph The Red-Nosed Reindeer; Frosty, etc.). The problem is it doesn't return any results from the Fibe TV guide, only options to buy the show from Apple or Amazon. However, I looked at the NBC and CBC television schedules on their respective websites for the scheduled air dates, and sure enough, if I look ahead to those dates in the Fibe TV guide, the programs are there. Why aren't they being returned in the search?

Re: Where is the Search button on the Voice remote control?

michael_bolton — Mon, 08 Dec 2025 20:15:50 GMT

I should add, this problem only occurs when searching using the wireless receiver interface. If I use the Fibe TV app, it finds the shows.

Re: Where is the Search button on the Voice remote control?

WelshTerrier — Mon, 08 Dec 2025 21:09:28 GMT

Good day.

Page 3 of the Fibe TV box pdf guide will explain each button function.

guide-to-your-FIBE-TV-Box.pdf (bell.ca)

Thank you for posting your question.

Take care.

Re: Where is the Search button on the Voice remote control?

michael_bolton — Mon, 08 Dec 2025 21:48:08 GMT

Thanks, but that's not an answer to my question. I know how to use the search, the problem is the search is not returning the results it should be returning.

Re: Where is the Search button on the Voice remote control?

BellNick — Tue, 09 Dec 2025 18:54:34 GMT

Hi @michael_bolton
Thank you for your post.
Are you by chance able to take a picture / screenshot of a search and the results and share it with the Community?
Looking forward to hearing back.

Re: Where is the Search button on the Voice remote control?

DanH — Thu, 11 Dec 2025 19:39:34 GMT

I have the same problem. My google search on the remote ONLY returns youtube links. If I wanted to search youtube I'd go to a computer and go to youtube. I don't see the point in having a legacy tv system with a guide that is unsearchable. It's like they want us to be cord cutters.

Re: Where is the Search button on the Voice remote control?

BellNick — Wed, 17 Dec 2025 16:28:02 GMT

Hi all,
Currently the VIP7802 leverages a Google search when using the Voice remote or manual search with the Fibe TV App.