topic Re: After I've deleted a recorded TV show series, it reappears back in my Recording in TV & Streaming

Fibe TV HDPVR recordings disappear immediately after being recorded

DougC_B — Wed, 17 Dec 2025 20:02:07 GMT

My Bell Fibe is no longer keeping my recordings. As a test I did a live record and right after it shows as complete it disappears from my recordings list. I've tried various combinations including 'keep till I delete' but to no avail. It shows up in My Recent Recordings while it is recording but the just disappears upon completion. I've power cycled the PVR to no avail. My space available shows only 15% used so that's not the issue... Help!

Re: Recordings disappear immediately after being recorded

DougC_B — Mon, 10 Jan 2022 19:49:57 GMT

I've done a couple of test recordings. When monitoring them they say something like 'available for viewing in 23 minutes' and count down. After recording at least one was available for playback within the first 5 minutes or so before disappearing/being deleted.

Re: Recordings disappear immediately after being recorded

DougC_B — Mon, 10 Jan 2022 21:17:07 GMT

It seems that a recording is around for 30 minutes after completion. I can view what was recorded. After 30 minutes though the recording 'disappears'.

Re: Recordings disappear immediately after being recorded

BellPatricia — Tue, 11 Jan 2022 20:21:22 GMT

Hey @DougC_B, thanks for your post.

Definitely sounds like odd behavior.

To make sure the Community can fully assist; can you confirm what model PVR you have?

Thanks so much.

- Patricia

Re: Recordings disappear immediately after being recorded

DougC_B — Tue, 11 Jan 2022 20:35:53 GMT

VIP5662 - 4K While Home PVR and 2502 Wireless HD receiver

Re: Recordings disappear immediately after being recorded

AlexS — Wed, 12 Jan 2022 04:53:20 GMT

my 4k dvr has a similar issue after setting the schedule for news programs to “keep at most X episodes”. I’m trying out solutions too. U said u tried “keep till I delete”. Dym u clicked on this specific episode or the settings related to future episodes?

Re: Recordings disappear immediately after being recorded

DougC_B — Wed, 12 Jan 2022 14:36:27 GMT

The normal recording setup (that worked originally) was recording the series until I deleted the episodes. That no longer works. My 'diagnostic tests' was mostly just 'record this upcoming episode' or 'record what I'm currently watching' and keep the recording till I delete it. As mentioned above, those recordings seemed to be around for 30 minutes post recording before being deleted.

Re: Recordings disappear immediately after being recorded

AlexS — Thu, 13 Jan 2022 04:43:10 GMT

ooops gl then. Mine starts to be working again. But my dvr is nearly 90% full. I have to delete recordings every now and then. otherwise the new one will stop whenever it reaches 90%, even if the show is in progress.

Re: Recordings disappear immediately after being recorded

DougC_B — Fri, 14 Jan 2022 15:22:10 GMT

Well, I'm not certain if Bell fixed the problem or my partner did. Recordings have resumed and the stay recorded. One thing we noticed just prior to the resumption of recording was that a number of previously deleted recordings had reappeared. They were deleted once again and recordings started to work and stay recorded. Bizarre but I'm happy with the outcome. Thanks!

Re: After I've deleted a recorded TV show series, it reappears back in my Recording

theevildonut — Wed, 26 Apr 2023 17:15:54 GMT

I am having the exact same problem (recordings disappear after a short while) but with the iOS and tvOS apps. Never had this problem with the dedicated TV box.

We have now unplugged the tv box and are solely using the Fibe TV app on Apple TV. One thing we have noticed is that scheduled recordings will show up when done but will disappear after a few days. Nowhere to be seen. The same behaviour can be seen on the iOS app. However this did not use to happen on the dedicated tv box.

My storage capacity is at 10% which is occupied with old recordings.

Anyone is having this problem?

Re: After I've deleted a recorded TV show series, it reappears back in my Recording

AlexS — Thu, 27 Apr 2023 00:25:08 GMT

Are you using the old big 5662 box? If yes and you mean the free storage is merely at 10%, you have to delete more recordings, cause the nominal 320hr space for the old box includes the 2 min paddings at the end of each automatic recording.

Re: Recordings disappear immediately after being recorded

Julien — Thu, 27 Apr 2023 19:32:10 GMT

So anyone using the 2262 should note that changing all recordings to "save until I erase" seems to have fixed my specific issue of recordings being deleted within hours. That was similar to most here, the box would say 10% full and there would be only a few recordings saved on it.

I did have synch issues between Amazon Fire stick app, older set top boxes and my PVR(where shows would appear as recorded but not actually exist on the PVR) This seems to have resolved after I did a power cycle on both boxes a couple months ago.

I am still convinced there is/was a data problem that is/was causing some PVRs to view all unsynched boxes and apps cumulatively and erase shows unwantingly because it thinks it is "full". Even though the unsynched boxe's or apps shown content wasnt actually there.

Recordings deleting after 24hrs

DEES — Sat, 06 May 2023 03:35:50 GMT

For the past month my recordings have been automatically deleting after 24 hours. I have reset the recordings to ensure they are not deleted until I erase. Currently, 0% of storage has been used because all recordings automatically delete. I am using the Bell Fibe App. Has anyone else encountered this problem?

Re: Recordings deleting after 24hrs

AlexS — Sun, 07 May 2023 18:57:49 GMT

If it’s an old 4K dvr, ask for a replacement.

Re: Recordings deleting after 24hrs

DEES — Mon, 08 May 2023 00:40:16 GMT

I do not have a DVR. I am using the Bell Fibe App.

Re: Recordings deleting after 24hrs

AlexS — Mon, 08 May 2023 01:53:04 GMT

How come? Alt tv & Fibe tv app pack users can’t time-shift anything except the 1.5h buffer from the time you tuned in. How did you get storage with none-dvr plans?

Re: Recordings deleting after 24hrs

DEES — Mon, 08 May 2023 22:13:33 GMT

I have a DVR but I chose not to use it because I can't get a good Bell signal in our condo from the modem to the DVR.

Re: Recordings deleting after 24hrs

BellPatricia — Wed, 10 May 2023 18:09:04 GMT

Hey @DEES.
Thank you for reaching out to the Bell Community.

Can you clarify what type of receiver you have?
It sounds like your TV receiver is not turned on at all. If the receiver is not turned on/plugged in (with an exception of the Fibe TV Box 7802), any recordings on the app will auto delete after 24 hours.

Have a nice day 🙂
- Patricia

No recordings available on my PVR

Perkev30 — Sat, 20 Jan 2024 15:04:48 GMT

All my recordings have disappeared from my PVR and it says that there are no recording’s registered, eventhough I see them. Plus it says that there is no more recording space available.

Re: No recordings available on my PVR

dks — Sat, 20 Jan 2024 17:20:31 GMT

Is this on Fibe TV or Bell Satellite? If it is the latter, I have experienced similar issues with recent software upgrades. You can try a full reboot to see if that resolves things. Hold the power button on the receiver down for 5 seconds and the received will reboot.