topic Re: Bell Streamer Voice assistant screwed up after recent software update in TV & Streaming

Bell Streamer Voice assistant screwed up after recent software update

zung — Wed, 14 Jun 2023 14:21:06 GMT

Recent software update (last week June 5,6 ,2023) seemed to render Voice Assistance feature useless. Saying 'CNN' or 'go to channel 500' returned not found and was offered some other suggestions.

I could not find a way to revert back the previous software level.

Hope somebody can offer some solution.

Re: Bell Streamer Voice assistant screwed up after recent software update

AlexS — Thu, 15 Jun 2023 00:01:46 GMT

I thought it’s been like this for a few months now. The best way to use Google Assistant with Bell is to use the dvr.

However, the Android system Webview indeed has a recurring issue that its update becomes not able to be installed again after this sys. update.

Re: Bell Streamer Voice assistant screwed up after recent software update

BellNick — Mon, 19 Jun 2023 21:29:43 GMT

Hi there @zung
Thank you for your post and welcome to the Community.
We'd recommend trying this to see if it resolves your concern.

On your receiver go to settings.
Under device, go to settings.
Select device preference.
Select language
You will see 3 options: English (Canada), English (United states), Francais (Canada). Please select your preferred language. If it is already on your preferred language please select another one and then go back and re-select the appropriate one you want.

Please try this out and let the Community knows if this resolves your concern.

Re: Bell Streamer Voice assistant screwed up after recent software update

zung — Fri, 30 Jun 2023 18:46:58 GMT

Due to not able to posting replies earlier now I can confirm that the issue has disappeared ... maybe due to software updates recenlty?