topic Re: Channel 870 telelatino down? in TV & Streaming

Channel 870 Cinelatino down?

Davido12 — Thu, 02 Nov 2023 19:38:41 GMT

Channel 870 Cinelatino is down, why?

Re: Channel 870 telelatino down?

BellPatricia — Thu, 02 Nov 2023 13:34:53 GMT

Welcome to the Bell Community, and thank you for your post.

We'd like to help, and are curious to know what happens when you try to watch channel 870. Is there a message on the screen? We invite you to share a photo of what you see so we can check it out.

Also, please clarify if you have Fibe TV or Satellite, and which type of receiver you are using.

Keep us posted,

- Patricia

Re: Channel 870 telelatino down?

Davido12 — Thu, 02 Nov 2023 15:42:05 GMT

I have Bell Fibre. Here is a photo:

Re: Channel 870 telelatino down?

BellPatricia — Thu, 02 Nov 2023 20:00:43 GMT

Thank you for sharing @Davido12,

Can you please clarify if you are using the Fibe TV app or watching on a TV receiver, and the make/model of your equipment?

- Patricia

Re: Channel 870 telelatino down?

Davido12 — Thu, 02 Nov 2023 22:02:24 GMT

Sony tv receiver, with bell box vip2502

Re: Channel 870 telelatino down?

BellPatricia — Fri, 03 Nov 2023 12:30:56 GMT

Good morning @Davido12,

We confirmed that this channel interruption was resolved yesterday. Can you please reboot your equipment, and let us know if you are still experiencing any trouble?

Thank you,

- Patricia