https://forum.bell.ca/t5/tv-streaming/new-receiver-confusion/m-p/41464#M9758 <P>Did you by contact Bell Satellite TV as part of the SD receiver replacement program?</P><P>The 6500 is a HD receiver. The 6131 is an older model HD receiver. The 9400 is HD PVR Receiver. The 6500 is definitely not a replacement for the 9400 HD PVR as it can not record.</P><P>Have you checked your TV service on MyBell to confirm just what equipment you do have listed under your account. I would do this to start off with. Each piece of equipment will have an ID number on the back.</P><P>I would then contact Bell TV support to confirm that there was no mistake made in the receiver being sent to you.</P><P>They will advise on what to do next. This is the Bell Satellite TV number to call:&nbsp;<A href="tel:18887593474" target="_blank" rel="noopener">1 888 759-3474</A></P><P>Take care.</P><P>Thank you for reaching out to the Bell Communitry Forum.</P> Tue, 16 Jan 2024 13:00:52 GMT WelshTerrier 2024-01-16T13:00:52Z https://forum.bell.ca/t5/tv-streaming/new-receiver-confusion/m-p/41437#M9754 <P>We received a new 6500. We have a 6131 and a 9400. The insert seems to indicate Bell thinks we are replacing 4100. Just confused what I should switch out or if they even sent correct one. Will call if no one has any input 🤪</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 15 Jan 2024 23:38:14 GMT https://forum.bell.ca/t5/tv-streaming/new-receiver-confusion/m-p/41437#M9754 Cancan 2024-01-15T23:38:14Z https://forum.bell.ca/t5/tv-streaming/new-receiver-confusion/m-p/41464#M9758 <P>Did you by contact Bell Satellite TV as part of the SD receiver replacement program?</P><P>The 6500 is a HD receiver. The 6131 is an older model HD receiver. The 9400 is HD PVR Receiver. The 6500 is definitely not a replacement for the 9400 HD PVR as it can not record.</P><P>Have you checked your TV service on MyBell to confirm just what equipment you do have listed under your account. I would do this to start off with. Each piece of equipment will have an ID number on the back.</P><P>I would then contact Bell TV support to confirm that there was no mistake made in the receiver being sent to you.</P><P>They will advise on what to do next. This is the Bell Satellite TV number to call:&nbsp;<A href="tel:18887593474" target="_blank" rel="noopener">1 888 759-3474</A></P><P>Take care.</P><P>Thank you for reaching out to the Bell Communitry Forum.</P> Tue, 16 Jan 2024 13:00:52 GMT https://forum.bell.ca/t5/tv-streaming/new-receiver-confusion/m-p/41464#M9758 WelshTerrier 2024-01-16T13:00:52Z