Ensure optimal home Wi-Fi connection with the Wi-Fi Checkup Tool

[BellDRock]

From phones and tablets, to home entertainment and security systems; having a strong and stable Wi-Fi connection across your home can affect a number of devices and how you experience them in different ways. 

Ensuring you have an optimal Wi-Fi connection at all times allows you to have the best experience with your Wi-Fi and IoT devices. Now you can check and optimize your Wi-Fi connection using Bell’s latest digital self-serve; Wi-Fi Checkup Tool.

Accessible through the MyBell app, the Wi-Fi Checkup Tool will:

• Provide real time diagnostic results
• Detect factors that may impact Wi-Fi strength
• Alert and flag potential issues with Wi-Fi pods and services
• Guided testing and troubleshooting instructions
• Ability to add pods when required to optimize signal strength  

Download the MyBell app

• Visit the app store on your phone, search for MyBell and select the MyBell app, or scan the QR Code 
• Tap INSTALL or Get.
• Login or your create a MyBell profile

Launch the Support Section in MyBell

• Once logged in, click the Support button at the bottom right corner of the screen
• Launch the Wi-Fi Checkup Tool under “Fix issues easily”
• Follow the instructions and click start scan to begin your digital troubleshooting journey!

For a full How To walkthrough, check out How to optimize your Wi-Fi with the Wi-Fi Checkup Tool

[Customer1]

Doesn't Work!!!

Get Internal Server Error!!  

[BellDRock]

Thanks for sharing @Customer1 

Have you tried running the Wi-Fi Check Up tool since? And have you continued to experience an Internal Server Error or has that only occurred once?

[Customer1]

Thanks for your Reply BellDRock

Just ran the Wi-Fi Check Up Tool. and still get the Internal Server Error.  
I have tried a few times and get the error every time.

Thanks

[BellDRock]

@Customer1 Are you located in ON or PQ and have at least an HH2000 or higher (HH3000, HH4000 or Giga Hub)?

[Customer1]

Hi

I live in Ontario , Niagara on the Lake

I have a GigaHub.

I am subscribed to the Internet and Bel Fibe service with Bell.  Also have Mobile Phone with Bell. the Bell Fibe and Internet have a different account number than the Mobile Phone. No Bell Home phone number as I didn't need as I have the mobile phone.

thx