BellDRock
Community Manager

Hi Bell Community,

So you’ve lost your phone…worse yet, it’s been stolen.

If you’ve lost your phone or tablet, or think it’s been stolen, log in to MyBell and suspend your serviceOpens in a new tab or windowas quickly as you can. This will help protect you from any unwanted usage.

With a smartphone or tablet, you can try using location apps for tracking and erasing your phone's data remotely, such as Apple’s Find MyOpens in a new tab or windowor Find My MobileOpens in a new tab or windowfrom Samsung. You can refer to your phone manufacturer’s website or manual for more information.

 

Found your phone?

Amazing! Log in to MyBell as before and restore your serviceOpens in a new tab or window. Service should return shortly after.  If not, turning your phone off and back on will force a fresh connection to the network and have you on your way!

 

We hope you found this helpful.

For more information see How to add my device to the national list for lost or stolen mobile devicesOpens in a new tab or window.