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NewUser by • Contributor III
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  • 47 replies
  • 41 likes

Resolved! Error 101 "something went wrong"

A few nights ago, watching any channel would result in a blue screen coming up saying that "Oops something went wrong", with an Error 101. After rebooting things a few times, and trying both WiFi and Ethernet, the issue was still not resolved. I call...

User134 by • Contributor
  • 67 Views
  • 4 replies
  • 1 likes

Bell Fibe TV app crashing on my Samsung TV

The Bell Fibe Samsung app is crashing on two of my Samsung TVs after about 5 minutes of streaming. The TVs become unresponsive and it takes sometime to respond to any button press on the remote. I almost always had to unplug the power. Samsung TV mod...

Aptic by • Regular Contributor III
  • 51590 Views
  • 384 replies
  • 348 likes

Resolved! Wi-Fi Pod Speed Tests

Up until recently I was getting between 300-600 mbps on my POD and Hub over wifi. (I don't have wired connections) However, I am at best getting around 150-200 mbps on my POD now (no change with the Hub, and there was no change to my set up).  I rebo...

Janis by • Contributor
  • 7418 Views
  • 40 replies
  • 34 likes

Resolved! Voicemail box language

Hello, I reside in Quebec and understand that’s why all communication (emails, bills, contract and even sales calls) is in French, however as a customer I would prefer it in English - can Bell fix that? Thank you 

Unknown by • Contributor
  • 12458 Views
  • 88 replies
  • 59 likes

Resolved! Cell Tower Leasing Contact Info?

Hi, I have a cell tower on a property that could be leased to add a bell antenna and was wondering if I could get the contact info for the department that deals with this?

Kane613 by • Contributor
  • 11 Views
  • 1 replies
  • 2 likes

Samsung s25 Ultra Charging Port suddenly not working

I have a Samsung Galaxy S25 Ultra that I got through Bell in March, so under a year. The charging port is not working suddenly. Will this be fixed through Bell as the device is under a year, or will I need to bring it somewhere else  

Dodgeram345 by • Contributor
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  • 3 replies
  • 3 likes

Resolved! Wifi calling on iPhone XR 17.2.1

I have updated my iPhone XR to 17.2.1 , and now my wifi calling isn’t working, when I try to enable wifi calling it say there is an error   

dollino1 by • Contributor
  • 21959 Views
  • 9 replies
  • 8 likes

Resolved! When will I receive Bell prepaid Visa?

When I recieve 100$ prepaid card?? order number: BCV*****.  "Congratulations on choosing amazing home services from Bell. Here are the steps to redeem your $100 Visa* Prepaid Card."  

Basti007 by • Contributor III
  • 10718 Views
  • 102 replies
  • 37 likes

Resolved! Fibe TV: Issues with pixelation

Fibe tv pixilation with bell android tv box I have random times when the fibe tv haves pixilation and even a reboot doesn't help what else can I do to resolve this problem? 

ApeBit by • Contributor
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  • 23 replies
  • 18 likes

Resolved! How to access the Perplexity Pro AI offer

Anyone clear on how to receive the one year perplexity pro offer?  I’ve yet to receive a text for it, but I believe it’s a country wide offer?    

Gvra by • Contributor
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  • 22 replies
  • 29 likes

Resolved! Global 365 Travel Pass vs Roam Better priority

I am currently enrolled in Roam Better, on my upcoming trip next month, i am also keen on buying this Global 365 Pass. My question is which one will take precedence if they are both functional on my Int’t destination? Will i still get charged $16 dai...

Ruslan by • Contributor
  • 11262 Views
  • 13 replies
  • 11 likes

Resolved! Puk code

My IPhone asking for PUK code, where I can get it?

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