Connect my home phone to a wall jack or to my Bell modem?

[Arctic Fox]

Do I connect my home phone to a wall jack or to my Bell modem?

[WelshTerrier · Accepted solution]

Good Day & Welcome to the Bell Community Forum.

Are you trying to do a Bell Home phone self-install?

Dialtone for your Bell Home phone originates from the green telephone jack on the back of your modem. A phone cord must ultimately plug in to the Tel 1 jack on the back of the modem.

This can be accomplished in many different ways.

1. Telephone cord from phone plugged directly in to modem.
2. Installing a phone jack beside the modem & plugging a cord in to this jack that connects to your modem
3. Back feeding your exist jacks & installing a jack or connecting block that connects to your modem telephone port by way of jack & telephone cord.

If you would like Bell to connect your Home phone service & install jacks, you will need to contact Bell Home phone customer service to arrange for a technician visit.

Let us know if we can be of further assistance.

Take care.

[Lqisiiq]

Yes, I hope one of guy coming to my village to fix my home phone, my appointment will be tomorrow. 

[WelshTerrier]

Good Day.

This is a peer-to-peer website. As such, we do not have have access to your account & billing information.

Can you please provide us with some further information?

1. Is this a new install? Self-install or a Repair?
2. Do you have an appointment scheduled with Bell Installation or Repair?
3. Have you contacted Bell Customer Service Home phone to confirm and / or arrange a technician visit?
4. Please explain the purpose of the visit.
5. Have you used the Bell Manage your appointment tool? Manage your appointment Tool

If you can provide us with further info, we will do our best to assist you.

To reach Bell Customer Service Home phone tech support please call: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device.

Take care.