Modify Home Phone calling features - cancel Call Answer feature

[Wil]

How to delete call answer service?

[WelshTerrier · Accepted solution]

I have included the following steps & instructions that you can follow to disconnect the Call Answer feature. You can choose either to follow option one or two.

1. You can contact Bell Customer Service at: 1-866-310-BELL to make changes to your existing account or you can choose to make the change on MyBell.

2. To delete this feature from your Bell Home phone Choice service you will need to log in to your MyBell account with your web browser. Scroll down My Services. Select > Home phone. Select > Manage My package. Select >  Home phone Choice. Select > Continue on the bottom of the page. This will take you to a Select Features screen. The features you currently have will be visibly selected. You can remove the feature by > Unselecting the feature or by Selectiing > No thanks. When finished, Select > Continue once again on the bottom of the page. Select > Continue once again to bypass Long Distance. Select > Contnue once again to review your change. Follow the prompts to confirm the change.

Take care.

[how to]

How to cancel voice mailbox ?

[WelshTerrier · Accepted solution]

To cancel a Bell Home phone feature such as Call Answer (Voicemail),

1. Login to MyBell from any web browser.
2. Scroll down & select your > Home phone.
3. On the right side of the screen, select > Manage package.
4. You will now be presented with a screen that shows your your Home phone package.
5. Select > The blue Continue button on the bottom right corner of the page.
6. This will take you a calling features selection. Voicemail will be at the top of the list.
7. Select > No thanks button.
8. Once again, Select > the blue Continue button on the bottom right corner of the page.
9. Follow the on screen Continue prompts at the bottom until you reach the Confirmation screen.
10. Confirm the change you made & save. It is now removed.

If you wish to keep this feature, but only want to turn it off, you can initiate one of the following two options:

To have Call Answer take messages when your line is busy:

• Dial * 90 to turn it on.
• Dial * 91 to turn it off.

To have Call Answer take messages when you don’t answer:

• Dial * 92 to turn it on.
• Dial * 93 to turn it off.

Thank you contacting the Bell Community Forum.

Take care.

[Missy-blue]

How to delete Call Answer? 

[WelshTerrier · Accepted solution]

Good Day.

Thank you for contacting the Bell Community Forum & posting your question.

To cancel a Bell Home phone feature such as Call Answer (Voicemail), please follow these instructions:

1. Login to your MyBell account from any web browser.
2. Scroll down & select your > Home phone.
3. On the right side of the screen, select > Manage package.
4. You will now be presented with a screen that shows your your Home phone package.
5. Select > The blue Continue button on the bottom right corner of the page.
6. This will take you a calling features selection. Voicemail will be at the top of the list.
7. Select > No thanks button.
8. Once again, Select > the blue Continue button on the bottom right corner of the page.
9. Follow the on screen Continue prompts at the bottom until you reach the Confirmation screen.
10. Confirm the change you made & save. It is now removed.

Take care.