Reset password for Call Answer

Helpthisseniorplease
Contributor

How do I unblock my messages? He left me some messages that had his voice that I don’t want to lose

1 25 6,348
4 helpful replies

Accepted Solutions

BellPatricia
Moderator

Hi there @Helpthisseniorplease Thanks so much for your post, and welcome to the Community!

Take a peek at How to use Call Answer on my Bell Home PhoneOpens in a new tab or windowSimply select Call answer and then click + beside the Troubleshooting section to see how to reset your Call Answer (voice mail) password. 

Let us know if you need anything else 🙂

- Patricia 

 

View reply in original post

Good day.

To reset your password, simply call Bell by dialling 6-1-1 from your Bell home phone.

Take care.

Thank you for reaching out to the Bell Community Forum.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

Welcome to Bell!

I need to ask a couple of questions? Did you port your telephone number from Rogers to Bell?

If so, which Bell Fibe Home phone package do you subscribe to?

Have you setup your Bell Call Answer (voicemail ) on Bell Home phone? You mentioned a pin number? Is this a pin number that you used from Rogers?

I have included the following set up instructions for your voicemail. (Please note that you must enter your temporary initial password which is your 7-digit telephone number (no area code)

Setting up Call Answer

  1. From home, dial *98 . If away from home call 1-877-235-5777 and when prompted for your mailbox number, enter your 10-digit home telephone number.
  2. When prompted to enter a temporary password, enter your 7-digit telephone number (no area code)
  3. Follow the prompts to change the temporary password to a new one. It should be 4 to 15 digits and cannot start with 0.
  4. Follow the prompts to record your name or telephone number as a personal identification.
  5. Follow the prompts to record a personal greeting that callers will hear or select the pre-recorded greeting.
  6. Press the * key to exit. Your Call Answer is now activated.

How to use Call Answer (voicemail) on my Bell Home phone

https://support.bell.ca/home_phone/calling_features/how_to_use_call_answer_on_my_bell_home_phone?

I am hopeful that this will resolve your problem. If not, then i would suggest that you contact Bell Fibe Customer service for Home phone. They will be able to confirm that the feature has been activated with in the system

Call: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device

If you require any further assistance, please do not hesitate to reach out once again.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

Setting Up Call Answer Message Manager
 
See the following notes. Your temporary password is your 7- digit  telephone number (no area code).
  1. From home, dial *98 or the access code we assigned you. If away from home, your mailbox number is your 10-digit home telephone number.
  2. When prompted, enter your temporary password. This is your 7-digit telephone number (no area code).
  3. Follow the prompts to change the temporary password to a new one. It should be 4 to 15 digits and cannot start with 0.
  4. Follow the prompts to record your name or telephone number as a personal identification.
  5. Follow the prompts to record a personal greeting that callers will hear or select the pre-recorded greeting.
  6. Press the * key to exit. Your Call Answer Message Manager is now activated.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

25 REPLIES 25

BellPatricia
Moderator

Hi there @Helpthisseniorplease Thanks so much for your post, and welcome to the Community!

Take a peek at How to use Call Answer on my Bell Home PhoneOpens in a new tab or windowSimply select Call answer and then click + beside the Troubleshooting section to see how to reset your Call Answer (voice mail) password. 

Let us know if you need anything else 🙂

- Patricia 

 

How do I change my voicemail password 

It’s asking me for a temporary password and I don’t have it 

Setting Up Call Answer Message Manager
 
See the following notes. Your temporary password is your 7- digit  telephone number (no area code).
  1. From home, dial *98 or the access code we assigned you. If away from home, your mailbox number is your 10-digit home telephone number.
  2. When prompted, enter your temporary password. This is your 7-digit telephone number (no area code).
  3. Follow the prompts to change the temporary password to a new one. It should be 4 to 15 digits and cannot start with 0.
  4. Follow the prompts to record your name or telephone number as a personal identification.
  5. Follow the prompts to record a personal greeting that callers will hear or select the pre-recorded greeting.
  6. Press the * key to exit. Your Call Answer Message Manager is now activated.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I’m locked out of home phone voicemail. How to I unlock?

 

recover password for home phone.

 

How do I reset my Home phone (landline) Call Answer password? We’ve forgotten the initial password used when we set up Call answer service.

Good day.

To reset your password, simply call Bell by dialling 6-1-1 from your Bell home phone.

Take care.

Thank you for reaching out to the Bell Community Forum.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

When trying to get a voice mail message I am asked to enter a password. How do I enter a password on my iPhone when it is long and has letters, numbers and characters?

how do I retrieve my voicemail, is there a code.

Hi @nancycarol,

Thank you for reaching out to the Bell Community.

Were you able to access your voice mail (Call Answer) using the steps in the support article that we posted above?

We're here for you if you still need help.

- Patricia

We are relatively new to bell Fibe, hence the username.Since our arrival on fibe we have been unable to access our voicemail messages using *98. when we do try it will not accept our pin. What can we do to retrieve our messages? We had no issues with the phone prior to our move from rogers to bell fibe

any help would be appreciated

thanks

Welcome to Bell!

I need to ask a couple of questions? Did you port your telephone number from Rogers to Bell?

If so, which Bell Fibe Home phone package do you subscribe to?

Have you setup your Bell Call Answer (voicemail ) on Bell Home phone? You mentioned a pin number? Is this a pin number that you used from Rogers?

I have included the following set up instructions for your voicemail. (Please note that you must enter your temporary initial password which is your 7-digit telephone number (no area code)

Setting up Call Answer

  1. From home, dial *98 . If away from home call 1-877-235-5777 and when prompted for your mailbox number, enter your 10-digit home telephone number.
  2. When prompted to enter a temporary password, enter your 7-digit telephone number (no area code)
  3. Follow the prompts to change the temporary password to a new one. It should be 4 to 15 digits and cannot start with 0.
  4. Follow the prompts to record your name or telephone number as a personal identification.
  5. Follow the prompts to record a personal greeting that callers will hear or select the pre-recorded greeting.
  6. Press the * key to exit. Your Call Answer is now activated.

How to use Call Answer (voicemail) on my Bell Home phone

https://support.bell.ca/home_phone/calling_features/how_to_use_call_answer_on_my_bell_home_phone?

I am hopeful that this will resolve your problem. If not, then i would suggest that you contact Bell Fibe Customer service for Home phone. They will be able to confirm that the feature has been activated with in the system

Call: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device

If you require any further assistance, please do not hesitate to reach out once again.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Unlock my voice mail home phone.