Accessing BT internet account email using Bell Internet in Canada

[Chiefcook]

I am unable to send and receive email on my UK BT Internet account while in Canada.  Gmail works OK, iCloud works OK. I am using a Mac computer and Mail email client.  When I tether to my mobile phone using WiFi which is a Bell mobile, I can send and receive email.  Please help.

[BellNick · Accepted solution]

Hi there @Chiefcook 
Thank you for your post and welcome to the Community.
We would recommend trying a web based client for your 'UK BT' email. Should you still experience issues, we'd recommend reaching out to your email provider.
Hope this helps.