Bell Mail - double click on to open emails

GGGG
Contributor

Why is it necessary to double click on to open emails?

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2 helpful replies

Accepted Solutions

BellPatricia
Moderator

Hey there @GGGG,
Thanks for your post, and welcome to the Bell Community.
When using Bell Webmail, there are a couple of options available for opening and viewing an email.
 

  • A single click will open the email for you to view within the same window.
  • A double click will open the email in a new window.

Let the Community know if you have any other questions.
- Patricia

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WelshTerrier
Community All-Star
Community All-Star

Good Day, after you have logged in to your Bell email account, what do you see?  Which View are you using?

At the top of the page, right side is a a selection called: Preview pane. Select > List. Go back to your Inbox. Select a Message. This should work.

Note: Ensure your Web page is wide enough to display the message & that your default mouse settings have not been altered.

As Patricia said in her reply: "When using Bell Webmail, there are a couple of options available for opening and viewing an email.
 A single click will open the email for you to view within the same window.

  • A double click will open the email in a new window."
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

3 REPLIES 3

BellPatricia
Moderator

Hey there @GGGG,
Thanks for your post, and welcome to the Bell Community.
When using Bell Webmail, there are a couple of options available for opening and viewing an email.
 

  • A single click will open the email for you to view within the same window.
  • A double click will open the email in a new window.

Let the Community know if you have any other questions.
- Patricia

A single click only highlights the email but does not open it, A double click opens it in a new window.

WelshTerrier
Community All-Star
Community All-Star

Good Day, after you have logged in to your Bell email account, what do you see?  Which View are you using?

At the top of the page, right side is a a selection called: Preview pane. Select > List. Go back to your Inbox. Select a Message. This should work.

Note: Ensure your Web page is wide enough to display the message & that your default mouse settings have not been altered.

As Patricia said in her reply: "When using Bell Webmail, there are a couple of options available for opening and viewing an email.
 A single click will open the email for you to view within the same window.

  • A double click will open the email in a new window."
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.