Can't install Bell McAfee - Bad Request error

[igorvelasevic]

McAfee, can't download

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit. 

[tw1]

get bad request error message when installing McAfee. removed previous security software from computer.

[WelshTerrier]

Thank you for your reply.

Thank you for posting your question. I am fully aware of Bell McAfee Security web page error message. I have previously forwarded this issue on to a Bell moderator.

There is a known problem with the McAfee Security download web link on the MyBell web site. When you select Download, you are required to enter your Login & password. The "fedportal.ges.bell.ca" returns the error message "Bad request".

McAfee Security from Bell is still available for purchase & download. Please check out the notes that are included in the FAQ section on this same web page.

McAfee Security from Bell

McAfee Security from Bell - FAQ

A Bell Moderator will update this thread when the Download web link is working & the "Bad request" has been corrected.

Take care.

[BellPatricia]

Hey there @tw1 

Welcome to the Bell community.

We have sent you a private message so we can take a closer look at this. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

@BellPatricia 

[zimmcull]

I saw that someone from Bell is finally engaged with this issue so I decided to try again and it worked today. All I had to do was click on Download and it took me to a McAfee page where I could download the software. No secondary login required.

[WelshTerrier · Accepted solution]

Good Day.

Thank you for your reply in updating the Bell Community Forum.

I tested this out yesterday & once again today. The McAfee Security download web link on the MyBell web site has been repaired. It has been refreshed & it is now in working order.

Simply login to your MyBell web account. Select > Internet. Select > Manage my package & features. Scroll down to Features - Security | McAfee Security - Good: $0.00 /mo. Select > Download & follow the onscreen instructions.

McAfee Security from Bell - FAQ

Take care.

[RL]

Hello,

as per the recent postings I also attempted the install and am pleased to report that I was able to successfully install McAfee as well.

Thank you for looking into this matter and ensuring that it was resolved.

[WelshTerrier]

Good Day.

Glad to have been of assistance. Thank you for confirming that everything is now good to go for you.

Take care.

[LearningToKnow]

Thank you from me as well. Confirming I was able to download and install McAfee successfully today. I appreciate your follow through on this issue.

[WelshTerrier]

Good Day.

Thank you.

👍 ✋

Take care.