Delete Cell phone name in Bell wifi app

7-D
Contributor

How do i control and delete a cell phone name that i no longer want to access my internet using the bell wifi app

I used to be able to slide it sideways and it would say remove

Now all i can do is freeze??

Thnx

 

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1 helpful reply

Accepted Solutions

WelshTerrier
Community All-Star
Community All-Star

You can only remove People & Devices in the Wi-Fi app if they are offline.

Open up the Wi-Fi App  > Select the centre icon at the bottom of the page > "People".  Now Select > "Devices" next to the "People" icon. You will no see a list of Devices & Name on line. Scroll down the list > You will now see devices that are not online. Select > whichever Device & Name that is offline that you wish to remove, > Slide it sideways, > Select > "Remove".

What is the Bell Wi-Fi app and how do I use it?

What is the Bell Wi-Fi app and how do I use it? : Managing your connected devices

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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2 REPLIES 2

WelshTerrier
Community All-Star
Community All-Star

You can only remove People & Devices in the Wi-Fi app if they are offline.

Open up the Wi-Fi App  > Select the centre icon at the bottom of the page > "People".  Now Select > "Devices" next to the "People" icon. You will no see a list of Devices & Name on line. Scroll down the list > You will now see devices that are not online. Select > whichever Device & Name that is offline that you wish to remove, > Slide it sideways, > Select > "Remove".

What is the Bell Wi-Fi app and how do I use it?

What is the Bell Wi-Fi app and how do I use it? : Managing your connected devices

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I have Bell Hub 3000.

From the Authorized Connected Device list, I would like to remove one that is showing.

How?

Thanks!