Home Hub 4000 - multiple LAN ports under a single subnet

2bi
Contributor

All my PCs (4) are connected to the Home Hub 4000 Modem using ethernet cables (1 per LAN port).

The problem is that every PC is on a different LAN (LAN 1,2,3,4) with different subnet and I can't make them "see" each other.

Could you please help?

 

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Vanadiel
Community All-Star
Community All-Star

Looks like the LAN ports are isolated. Unfortunately I cannot test this as I do not have a home hub.

You could get a crossover cable to directly connect 2 machines without using a switch, to rule out any machine based firewall/protection issues. It will look like a regular Cat cable but it's actually wired differently. Crossover cable . Make sure to mark that cable because it cannot be used for anything else.

And at that point you might as well buy the $22 8 port gigabit switch and connect them all to that switch.

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Vanadiel
Community All-Star
Community All-Star

They should not be on a different subnet. I am not sure what you are seeing, but they all should have an IP address within the same subnet range of 255.255.255.0.

That should provide you with an address pool of 256 and a host pool of 254.

The LAN 1, 2, 3, 4 are just the LAN port numbers.

 

I don't know what you are trying to accomplish, but if you use the ping command from a command prompt to the IP of another PC on one of those ports, you should be able to ping it and get a ping reply back.

 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

ZaneP
Community All-Star
Community All-Star

Your default DHCP lease table should something like this. Note the subnet.

DHCP default.jpg

Did you change any settings on the modem? 

 

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Vanadiel
Community All-Star
Community All-Star

Based on that picture I should correct my post as you will have an address pool of 246, not 256. A bit odd the default is 10 to 254, but it looks like that is what the default is.

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2bi
Contributor

To clarify, DHCP is enabled. Modem is set to default. I have each computer connected to a separate physical LAN port of the modem. The subnet of all computers are 192.158.2.x. The problem is that I cannot ping from one computer to the other. For example, my living room computer on port 1 cannot ping the computer on port 2, or access it's shared folders. I tried testing from both computers and they cannot see each other. 

Vanadiel
Community All-Star
Community All-Star

If you have a 5 port switch available, you can try putting your devices on the switch and see if they can be pinged. That would rule out any local configuration issues.

 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Hi there @2bi 
Thank you for your post.
Are you able to share what computer makes you have?
Looking forward to hearing back.

Thank you for the quick answer!

Unfortunately I do not have a switch. The modem was received/installed 1 month ago based on the instructions. No other changes were made in the configuration. The DHCP tab looks exactly as shown in ZaneP's answer.

Is there any other way to set-up the LAN without a switch?

Vanadiel
Community All-Star
Community All-Star

A few things you can try from any of the machines.

- ping the gateway 198.168.2.1

- do a tracert to one of the other machines that are connected to your LAN.

 

Now the thing I want to make sure off. You mentioned before "The subnet of all computers are 192.158.2.x."

I want to make sure that was a typo and they have an IP in the range of 192.168.2.X

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

The ping to 198.168.2.1 works:

2bi_1-1706812451382.png

The tracert to the other machine doesn't:

2bi_0-1706812296074.png

Sorry for the typo - the range is 192.168.2.X

 

 

 

Vanadiel
Community All-Star
Community All-Star

Looks like the LAN ports are isolated. Unfortunately I cannot test this as I do not have a home hub.

You could get a crossover cable to directly connect 2 machines without using a switch, to rule out any machine based firewall/protection issues. It will look like a regular Cat cable but it's actually wired differently. Crossover cable . Make sure to mark that cable because it cannot be used for anything else.

And at that point you might as well buy the $22 8 port gigabit switch and connect them all to that switch.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.