How can I check for an internet outage?

[Customer429]

Is there an internet service outage?

How do I check?

[BellPatricia · Accepted solution]

Good evening @Customer429 

Welcome to the Bell Community 🙂

Are you still having trouble with your Internet? If so, please share what type of Internet service and modem you have. Is there an error message on your modem?

You can check for an Internet outage in your area using our Outage check tool. Take a look at this How To article: How to check for Internet outages in your area for more information. If no outage is detected, you will also find a link to our Virtual Repair tool. We recommend using Virtual Repair to help detect and fix issues with your service.

Let the Community know if you need help with anything else.

@BellPatricia 

[FelixVille]

Hello . There is an internet outage in Oakville Ontario area since Nov 11 - 01.00 AM.

It seems it is not fixed yet. What is the ETA

[WelshTerrier · Accepted solution]

Good Day & Welcome to the Bell Community Forum.

You can check for an Internet outage in your area using our Outage check tool. Check for service outages

If no outage is detected, we recommend using the Virtual Repair Tool to help detect and fix issues with your service. Bell - Virtual repair tool

Internet: troubleshooting tools, virtual repair tool and support

If after completing the above & you are still experiencing Internet connectivity issues, for further assistance, please contact Bell Internet Tech support at: 1 866 310-BELL (2355)

Let the Community know if you need help with anything else.

Take care

[HMM65]

I'm living in a condo in H3W area in Montreal.  I haven't had WiFi access for 5 days now. Tech arrived yesterday with new modem. Didn't help. Anyone else residing in the area with the same problem?

[dks]

Interesting. W--Fi access comes from your Bell modem. Can you connect to the modem? Are you using the correct password? What type of computer and operating system are you using? Please provide more information so we can assist you.