McAfee Activation - Received notification indicating "You still haven't activated your free McAfee security from Bell."

porkchop
Contributor II

I have a notification indicating "You still haven't activated your free McAfee security from Bell." I can't seem to find where I am to do this. Please provide guidance.

Thank you.

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1 helpful reply

Accepted Solutions

@porkchop The Good Bell McAfee package is available to customers who already had the free Good package included with their internet prior to Sept 13, 2024. They can keep the service until they decide to modify their Internet package.

Whether it was previously activated or not is a non-issue. If you qualify, it would be included in your Internet package. If it is included as an optional Security feature in your Internet Package & features, then you should be able to activate the Good Bell McAfee package. You can verify this by logging in to your MyBell web account.

If you qualify, please follow the instructions that I have once again provided below:

Simply login to your MyBell web account using any web browser. Select > Internet. Select > Manage my package & features. Scroll down to Features - Security | McAfee Security - Good: $0.00 /mo. Select > Download & follow the onscreen instructions.

McAfee Security from Bell - FAQ

FYI only! Images cannot be viewed & are not displayed until approved by a moderator. Please refer to this web link: Community help - Bell

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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7 REPLIES 7

WelshTerrier
Community All-Star
Community All-Star

Good Day.

Please follow these instructions:

The McAfee Security download web link on the MyBell web site has been repaired. It has been refreshed & it is now in working order.

Simply login to your MyBell web account using any web browser. Select > Internet. Select > Manage my package & features. Scroll down to Features - Security | McAfee Security - Good: $0.00 /mo. Select > Download & follow the onscreen instructions.

McAfee Security from Bell - FAQ

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Thank you for the reply but that doesn't exactly answer my question. I've attached an image to help visualize what I'm seeing but as I review the fine print of the FAQ it states it is no longer possible to activate the "Good Package" as of September 13, 2024.

porkchop_0-1746913180887.png

I guess there is nothing more for me to do.

 

Thanks.

@porkchop The Good Bell McAfee package is available to customers who already had the free Good package included with their internet prior to Sept 13, 2024. They can keep the service until they decide to modify their Internet package.

Whether it was previously activated or not is a non-issue. If you qualify, it would be included in your Internet package. If it is included as an optional Security feature in your Internet Package & features, then you should be able to activate the Good Bell McAfee package. You can verify this by logging in to your MyBell web account.

If you qualify, please follow the instructions that I have once again provided below:

Simply login to your MyBell web account using any web browser. Select > Internet. Select > Manage my package & features. Scroll down to Features - Security | McAfee Security - Good: $0.00 /mo. Select > Download & follow the onscreen instructions.

McAfee Security from Bell - FAQ

FYI only! Images cannot be viewed & are not displayed until approved by a moderator. Please refer to this web link: Community help - Bell

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Thanks for the support. Will follow your instructions.

Similar issue: “You still haven’t activated your free McAfee Security from Bell”. After replacing home hub with Giga Hub. Not getting an option from MyBell to follow your instructions. Please help. Thanks.

dks
Community All-Star
Community All-Star

Thanks for your question. Please review the posts in the helpful replies, with the green check marks, for initial advice in this issue. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

WelshTerrier
Community All-Star
Community All-Star

Good Day.

@Novice The Good Bell McAfee package is available to customers who already had the free Good package included with their internet prior to Sept 13, 2024. They can keep the service until they decide to modify their Internet package.

Whether it was previously activated or not is a non-issue. If you qualify, it would be included in your Internet package. If it is included as an optional Security feature in your Internet Package & features, then you should be able to activate the Good Bell McAfee package. You can verify this by logging in to your MyBell web account.

If you qualify, please follow the instructions that I have provided in the Helpful reply with the green checkmark.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.