McAfee scan stuck at 18%

zaibatsu
Contributor

why is my mcafee full system scan taking so long and even files scanned is moving it is stuck at 18%

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1 helpful reply

Accepted Solutions

Vanadiel
Community All-Star
Community All-Star

Could be because of a dirty volume, or other factors like a failing storage media.

If you are using Windows 10/11 I would run a check disc to make sure your storage medium does not have issues: disk check Windows 10/11 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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4 REPLIES 4

BellPatricia
Moderator

Hi @zaibatsu,

Thank you for reaching out to the Bell Community 🙂

We wanted to check in and see if the full system scan was ever able to finish.

Please keep us posted,

- Patricia

zaibatsu
Contributor

it takes around 8 hours to finish scan on roughly 150000 files before it took about 4 hours.

Vanadiel
Community All-Star
Community All-Star

Could be because of a dirty volume, or other factors like a failing storage media.

If you are using Windows 10/11 I would run a check disc to make sure your storage medium does not have issues: disk check Windows 10/11 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

no errors found if it is mcafee to be fixed will bell support be able to fix it I called mcafee and they say bell is the one in charge of support