Good Day & Welcome to the Bell Community Forum.
In order to assist you, can you provide us with some further information?
- Is your email issue associated with one specific account? E.g. bell.net or sympatico.ca or another account.
- Do you have more than one email account?
- How are you accessing your email account? Computer, mobile device, tablet, etc.
- Are you using a software application or email client such as Microsoft Outlook, Apple Mail, Gmail, etc.
- Are you accessing your account using a web browser?
Please check the following:
- Check email account settings & options.
- If you are using a software application or app, please check your rules & settings ensuring you have not created one in error.
- Junk mail filter settings.
- Check your blocked senders list on your device / tablet.
- If you are using a browser to access your Bell webmail, go to > Settings > Mail > Blocked senders. On the right side of the page, you will find a list of blocked senders & domains. Remove any email or domain that may blocking or linked to your email account. E.g. bell.net, sympatico.ca, your email address.
- Empty your Junk Mail.
Have a look at the contents in this web link: Setting up Bell email : Accessing settings
- Setting up Block and Allow lists
- Managing spam
Let us know if we can provide further assistance.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
