New emails go into inbox and sent folder

Noel czdk137
Contributor II

My new email goes into inbox and sent folder?????

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1 helpful reply

Accepted Solutions

Hey there @Noel czdk137,

Welcome to the Bell Community.

We want to dig into this a bit deeper, and will be reaching out via private message so we can better assist. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

- Patricia

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Vanadiel
Community All-Star
Community All-Star

Would likely help to know what e-mail client, and if you are copying yourself on the e-mail or not.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Bell webmail,ca 

My problem for weeks is that when I write and send an email I get a message "unexpected error has occurred "  and it goes into Draft? When I receive an email it goes into Inbox and Sent folder????

Hey there @Noel czdk137,

Welcome to the Bell Community.

We want to dig into this a bit deeper, and will be reaching out via private message so we can better assist. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

- Patricia