New to Bell Fibre and still using a wired modem

Abernethy1216
Contributor

We recently signed up for Bell fiber and all devices in the house use Wi-Fi, Except two stand-alone computers that are wired via the Rogers Modem. 

I need to return the modem to Rogers.  Do I need another modem, or can I connect each standalone directly to the existing cloacal cable that goes to the Rogers modem?

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1 helpful reply

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WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community.

Bell provides a gateway modem to all of its internet customers. The latest one is the Giga Hub (preceded by the Home Hub 2000, 3000, and 4000). It's a combination modem and router. You can't use your own modem on the Bell network, even if you own it.

With Bell Fibe Internet, you can connect all of your devices to your Bell modem

Your wireless devices can remain wireless. You will need to set up your Wi-Fi network on each of your devices.

Your two computers can connect directly to the modem or can also be setup on your wireless network. You can not use the existing coaxial cable. Your preferred choice should be to use two Cat 6 ethernet cable from your computers to the yellow LAN sockets on the back of the Bell Home Hub or Giga Hub modem. If this is not possible due to wiring restrictions, then your computers can also connect wireless.

I have included the following web links that will hopefully answer the majority of your questions.

Getting started with Bell Internet

Support for modems, connection and Wi-Fi network - Bell Internet

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community.

Bell provides a gateway modem to all of its internet customers. The latest one is the Giga Hub (preceded by the Home Hub 2000, 3000, and 4000). It's a combination modem and router. You can't use your own modem on the Bell network, even if you own it.

With Bell Fibe Internet, you can connect all of your devices to your Bell modem

Your wireless devices can remain wireless. You will need to set up your Wi-Fi network on each of your devices.

Your two computers can connect directly to the modem or can also be setup on your wireless network. You can not use the existing coaxial cable. Your preferred choice should be to use two Cat 6 ethernet cable from your computers to the yellow LAN sockets on the back of the Bell Home Hub or Giga Hub modem. If this is not possible due to wiring restrictions, then your computers can also connect wireless.

I have included the following web links that will hopefully answer the majority of your questions.

Getting started with Bell Internet

Support for modems, connection and Wi-Fi network - Bell Internet

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.