Opening port ranges

deymon
Contributor II

Hi, I was wondering if it was possible to open port ranges instead of doing them one by one?

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Accepted Solutions

Vanadiel
Community All-Star
Community All-Star

You can't do range, only individual ports.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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13 REPLIES 13

ZaneP
Community All-Star
Community All-Star

Have you looked at the port-forwarding on the modem dashboard? Here: http://192.168.2.1/?c=advancedtools/portforwarding

There's no other option, as far as I know (without adding a 3rd. party router).

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

deymon
Contributor II

deymon_0-1701973584881.png

I've looked into it but as you can see, I tried to open 27015 to 27030 but didn't work as when I tried to open only 27025, the port opened. And they aren't considered as closed, they just time out for some reason

deymon_1-1701973725742.png

 

deymon
Contributor II

When I do a range, it only opens the first one of the range

Vanadiel
Community All-Star
Community All-Star

You can't do range, only individual ports.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Alright, thank you!

Hi @Vanadiel, I see the same issues.Thanks.

I also figured this out by retrying many times. Firstly, I thought this would be my network issues, but apparently not.

Bell Modem provided the UI to have ranges of port to be forwarded (see below). But the forwarding ONLY worked on the first port (i.e. if you set 5301-5399 as the range, it ONLY worked 5301).

I believe it just a bug in the firmware, hope this can be corrected in near future. And, hoping this to be fixed, I was connecting to the Bell Internet Support Centre to report the issue.

Unfortunately, they are repeating the same story over and over. "We don't support consulting port forwarding". "Do reset your modem", "We will send the technician to fix". It was waste of my time 😞

If Bell Modem has some glitch or bug in the firmware, who can fix it? Customer or BELL?

* For Port Fowording is NOT   

Mozilla Firefox_2024-04-24.png

deymon
Contributor II

They don't seem too much into letting us play with our ip/ports. I asked them if it was possible to get a fix ip to manage my NAS, no. You must pay 30$/month or be a business just in order for my ip not to change every time there is an outage. Always fun to have to set a new ip every time

deymon
Contributor II

All I found out was the DMZ setting or something like that that would open all the ports without exception 

There is a small issue with my Bell GigaHub modem. I want to report this issue and someone in Bell to fix the issues when they upgrade the firmware in near future.

Bell Modem provides the UI to have ranges of port to be forwarded just like any other ISP's modems (see below). But the forwarding ONLY works on the first port (i.e. if you set 5301-5399 as the range, it ONLY works 5301).

Mozilla Firefox_2024-04-24.png

I believe it just a bug in the firmware, hope this can be corrected in near future.

As a workaround, let say I have 99 records of port forwarding (5301~5399) just to one computer, I will need to put ALL the 99 records every line by line in the UI. It is very inconvenient, this might also slow down the internet speed because the modem check all the records on every incoming request.

I contacted the Bell Internet Support Centre to report the issue, hoping the issue to be reported. Unfortunately, they are repeating the same story over and over such as:

  • "We don't support consulting port forwarding"
  • "Do reset your modem, otherwise, we will send the technician to fix the issue"

It was waste of my time 😞

Still hope someone in Bell address the issue with their Modem manufacturer.

dks
Community All-Star
Community All-Star

Thank you for your question. Bell does not support port forwarding beyond the current modem interface. Given the support requirements involved for that, beyond the current firmware and the potential for misuse, it is very doubtful it will change. Bell does also not support static IPs at the consumer level. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Vanadiel
Community All-Star
Community All-Star

You can get around that by using DDNS on your NAS device.

DDNS 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

If this is for your NAS only, many NAS software (or Admin web for NAS) provide Dynamic DNS features.

I do not recommend any device to put in DMZ. It will be super easy target for bad guys (hackers)