People using my wifi

Copper57
Contributor

People in my building using my wifi changed network  name and password  5 times still keeps happening  had 3 tec guy at my building still not fixed

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2 helpful replies

Accepted Solutions

BellKris
Moderator

Hi there @Copper57, thanks for reaching out to the Bell Community.
We recommend that you update your Internet access password to something only you know so that no one else can access your Wi-Fi connection.
You can do this securely right in your MyBell account or via the Bell Wi-Fi app. For more information check out this page - How To Find and change your Wi-Fi passwordOpens in a new tab or window

Let the Community know if you continue to have any trouble.

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equinox
Contributor III

@Copper57 

I would recommend changing the WIFI SSID and making it hidden, so no one can find it. Change the WiFi password as well.

Furthermore, you may consider disabling the DHCP server and manually assigning IP addresses to your devices based on the MAC address.

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2 REPLIES 2

BellKris
Moderator

Hi there @Copper57, thanks for reaching out to the Bell Community.
We recommend that you update your Internet access password to something only you know so that no one else can access your Wi-Fi connection.
You can do this securely right in your MyBell account or via the Bell Wi-Fi app. For more information check out this page - How To Find and change your Wi-Fi passwordOpens in a new tab or window

Let the Community know if you continue to have any trouble.

equinox
Contributor III

@Copper57 

I would recommend changing the WIFI SSID and making it hidden, so no one can find it. Change the WiFi password as well.

Furthermore, you may consider disabling the DHCP server and manually assigning IP addresses to your devices based on the MAC address.