Sonos system and Pods

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Ottawanewf
Contributor

‎11-13-2023 07:28 PM

I have the hub 4000, and two pods for my fibe 3gig service.... My issue is that i have 8 Sonos speakers thought my home, with some connecting to the hub, and some to each of the two pods.  Before my switch to Bell and the pods, my Sonos system would work fine - showing, and allowing me to control all 8 speakers.  With the bell pods however, I can only control the speakers that are connected to the same "connection point - pods or hub" as my phone... not the whole system.  Is there anyway to fix this?

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WelshTerrier
Community All-Star
Community All-Star

‎11-13-2023 08:01 PM

May I suggest that you reach out to Sonos. they have a very good support team that stand amongst the best in resolving technical issues

 Sonos equipment is high end I have the the sound bar, 4 speakers, sub & the Move portable. It is very finicky in terms of dropping connections, etc.  It is very susceptible to loss of signal & speakers dropping off your network in a power outage, or equipment change. Sonos speakers, do not like change. Try assigning an IP address to each speaker. This is a quick fix & it did solve the majority of my problems. It will not solve reboots or power outage issues.

Let me know how you make out.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star

‎11-13-2023 08:01 PM

May I suggest that you reach out to Sonos. they have a very good support team that stand amongst the best in resolving technical issues

 Sonos equipment is high end I have the the sound bar, 4 speakers, sub & the Move portable. It is very finicky in terms of dropping connections, etc.  It is very susceptible to loss of signal & speakers dropping off your network in a power outage, or equipment change. Sonos speakers, do not like change. Try assigning an IP address to each speaker. This is a quick fix & it did solve the majority of my problems. It will not solve reboots or power outage issues.

Let me know how you make out.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.