TOO MANY devices

[PrincessPea]

My hub shows 83 devices connected!! What??

[BellNick]

Hi there @PrincessPea,

Welcome to Community and thank you for your post. 

To ensure your concern is answered properly through Community, could you please share some information?

• How many device's do you have in your home that you personally use that would be connected to the internet?
• What model modem do you have?
• Do you have any third party equipment connected (such as a router)?
• Do you have your Wi-Fi open or password protected and if so, have you tried changing your Wi-Fi password? 

Looking forward to hearing back.

[billygoat]

how do I know which devices too remove

[Vanadiel · Accepted solution]

Are a lot of them greyed out? If I am not mistaken, it remembers any device that ever connected, including offline devices.

The offline devices would show as greyed out.

[stumpy2]

Kwik router for wifi

[WelshTerrier · Accepted solution]

Good Day & Welcome to the Bell Community Forum.

If the devices are greyed out, this suggests they are no longer connected. It should be safe to delete & forget all of them. If needed, your can always log them back in. I would also suggest that you change your Wi-Fi password & reconnect the devices that you do have using the new password. This will give you far better control knowing what devices you do have that are connected & working.

Take care.