TV not connecting after installing Bell WiFi Pods

MissT
Contributor

I just recently received my new WiFi pods. I connected it, and got it working (after a long process). I have it in my basement somewhat in between my modem and my son's room (he doesn't have good internet in his room). When I went to watch TV upstairs, my cable box was no longer connected to the WiFi. As soon as I disconnected the pod, my cable box was back up and running as it should. Is this normal that I can't have the 2 working at the same time?

1 2 880
1 helpful reply

Accepted Solutions

Hi dks,

Yes, my cable box is also from Bell. It may have been a total fluke though...Last night I decided to give it another try, and there were no issues or disruptions, so could have been a mere coincidence.

View reply in original post

2 REPLIES 2

dks
Community All-Star
Community All-Star

Can you say more? Is your "cable box" from another provider and not with Bell? Pods will work with Bell Fibe internet but will ignore other provider's equipment. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Hi dks,

Yes, my cable box is also from Bell. It may have been a total fluke though...Last night I decided to give it another try, and there were no issues or disruptions, so could have been a mere coincidence.