TV screen says "LAN cable is disconnected "

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Raul0
Contributor

‎09-26-2024 08:16 PM - last edited on ‎09-27-2024 08:36 AM by

My internet connection back and forth and appears on my TV screen "LAN cable is disconnected ". But no really. The cable is connected.  So, the service back an forth. I rebooted the router. But the issue continue. 🙄

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Raul0
Contributor

‎09-30-2024 05:17 PM

Thanks for your answer. I checked all your points. Finally, I had to chage the modem. 

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dks
Community All-Star
Community All-Star

‎09-26-2024 08:29 PM

There are other causes for your issue. Are you connecting your modem to the TV or to the TV box? Is your cable defective? 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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Raul0
Contributor

‎09-30-2024 05:17 PM

Thanks for your answer. I checked all your points. Finally, I had to chage the modem. 

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