I had wondered about how promotions that possibly provide discounts through bundling how the grace period works. Personally 8 would immediately run an executive concern through below escalation, but also run a concern concurrently to CCTS for their interpretation. I know recently when I removed TV and Internet just outside the end of term. When the adjustments finally came through my promotions on Internet and TV were discontinued and five dollars on the Bell Smart home was discontinued. My interpretation and I have clarified this with every service provider differing services is that any "term locked promotions like say discount to internet of having mobility" if I left mobility in grace period I would loose discount bundled to internet, but grace period still applies, it just impacts any promotional discounts. I had a lot of calls on that one because first level cancellation staff had no idea how to deal with grace periods.
I would personally lean towards the mesh system too given this huge discussion on pod issues and you can always use it. I believe the decco from researching will work with any ISP, they say, and appears to not need bridging over poor which is very complicated as other discussions show. My reading is you can just turn off Wi-Fi on the gateway and the decco system drives it's independent mesh network with its own said. I don't know how shxp on both will work. I fortunately have always been able to create my own solutions, now with a dlink 300 ac ax if I remember properly set as a repeater.
I personally don't buy the can't do grace period as you have locked in term. The locked in term kicks in after grace period as far as I know but CCTC will take it under consideration effective if date received.
Good luck with whatever you do. Hope the solution works out for you.
So a one day order off Amazon prime and if you drift out of grace period, the penalties may kick in. I just ate 75.00 to walk from internet and TV because I personally am done with poor customer service and mostly TV issues since the wait for it "dadatada upgrade". Jaws music in background. Cogeco gave me great comeback discounts and even covered part of my 75.09 installation penalty from cancellation with a 50.09 additional discount. Bell also messed up the whole cancellation process and shipping return tracking and I got additional compensation on the credit calculation to cover their failure to process the cancellation. This thread and the 70 days to finally get my billing correct confirms why for now I am done with bell.
Again good luck with what ever you choose. May Bell get whichever venders, plume sagecom or both to deal with this issue. 5 months and lots of posts with multiple opinions I just see a lot of frustration. I am done with bell support, and mobility may go next and just pay out time left on smart home. It is just a doorbell now.
So hope a solid resolution can be reached. I read the whole thread and I would personally go with a third party solution and even hire a local tech to make it work.
I am now done following the forums. It has been interesting, glad to have helped many out and provided solutions along the way.
All the best. Bruce
